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Very good 7.8
Based on 7 reviews
Excellent 8.2
Based on 441 reviews

Recent customer comments

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Very good



based on 7 reviews
  • Hotel Condition/Cleanliness 7.7
  • Location 8.3
  • Room Comfort/Standard 7.7
  • Service 7.7
  • Value for Money 8.9
  • Food/Dining 6.3

7.1 Luis
Ecuador
January 19, 2016
Good value for the money...
The hotel is very clean, well located and in a very safe area. Next to green line metrobus which takes you right up to important parts of town. And close to Ninos Heroes metro station. Also takes ...
While the cleaning staff was great, the reception area staff did not do a very good job at taking care of travelers. The bell buttons were totally disgruntled, would answer questions in a mean way. ...

10 Heather
Mexico
January 06, 2016
Exceptional
Very comfortable beds.

7.9 Gina
United States
January 05, 2016
Wifi connection in rooms did...
The Wifi Internet connection did not work and while staff did say they were looking into it, it was as though it had been a recurring problem that management was not taking corrective action of. ...

8.3 Helene
Canada
January 01, 2016
good value in Condesa
location - cleanliness - restaurant in hotel

7.5 Jose
United States
December 30, 2015
Great place in la colonia...
Great location. Close to great restaurants and transportation.
The water in the shower is either too hot or cold and has low pressure.

10 Mj
Canada
December 23, 2015
Awesome Place! GREAT!
EVERYTHING!!! Great price, wonderfully comfy bed & room, friendly staff, good restaurant ... perfect location!!! Fantastic experience!
There is nothing not to like!

9.6 Sandro
United States
December 05, 2015
Exceptional
Everything, great price for a 4 star hotel.
Nothing, it's a 4 star hotel!

9.2 Ignacio
United States
December 03, 2015
Give this place a try!
Location close to Metrobus and Metro, right on Obregon was PERFECT for us. Housekeeping and Bell Staff extremely friendly and efficient. Room was very clean and restaurant staff always good.
Hotel didn't have change for 500 bill two times I tried. If only ATMs gave smaller bills.... but change for a $500 bill should be possible for registered guests. Carpet in guest room was a bit &...

7.5 Antonio
United States
November 29, 2015
Great location and overall good!!!
location
a unpleasant oder/pounding

7.9 Javier
Mexico
November 11, 2015
Value for money on a...
Included free coffee and water. Service was great.
Rooms were a bit too small. Room decoration was unattended.