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Swissotel Hotel, Chicago (IL)
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Number of rooms: 632
Location: City Center
Address: 323 East Wacker Drive Chicago, Illinois, Chicago (IL), United States
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Customer Reviews
| Excellent Stay |
Guest Rating: 9.7 |
anil B.
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 United States
Couple
Date of Stay: 23 Aug 2009 |
| Value for Money: |
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10/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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10/10 |
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10/10 |
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8/10 |
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Proximity to all sights worth seeing, museums, millenium park and cleanliness of hotels as well as room. There is nothing we disliked except that they should not charge extra for using fitness room. Received greatly by Reception Desk. She was very helpful in all respects. Any hotel will be proud to have a Reception Clerk like her. Lowest priced room was unexpectedly big and clean in all respects. If we visit Chicago again, we would definitely stay there again. Proximity to museums and Sears Tower is a big plus.
Sightseeing/Attractions Tip : All attractions are nearby. Go from place to place by water taxi which is much cheaper than cabs.
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| Swissotel Chicago review |
Guest Rating: 9.3 |
norris G.
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 United States of America
Couple
Date of Stay: 14 Dec 2008 |
| Value for Money: |
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8/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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10/10 |
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8/10 |
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Location, friendliness of staff, attention to detail, wonderful bedding. Cost of parking, cost of any extras (such as health club usage). The Swissotel Chicago is a wonderful hotel. My spouse and I love it and try to return there whenever we stay downtown Chicago. The location is excellent and staff is extremely friendly. The hotel provides significant attention to detail. The bedding is outstanding - the most comfortable we've every slept in. My only negative comment is in regards to cost for extras... e.g. I don't think the up charge for health club usage is justified.
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| Swissotel Hotel in Chicago, Il |
Guest Rating: 8.3 |
jay F.
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United States of America
Business Traveler
Date of Stay: 04 Oct 2008 |
| Value for Money: |
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8/10 |
| Location: |
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10/10 |
| Staff Performance: |
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10/10 |
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| Hotel Condition/Cleanliness: |
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10/10 |
| Room Comfort/Standard: |
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8/10 |
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4/10 |
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"Extremely friendly and happy" service people. Always greeted with a smile or goodday/morning or evening.
The rooms were very clean and quiet - Food prices werevery high even for the area. The television was limited. At the prices charged internet should have been included. Though I was intown, Chicago when all the hype for the Cubs and Soxs - the Hotel was SOLD OUT. There was not a room until the weekend to be gotten. I would highly recommend the Swissotel based on location and the pricing I received . . . The food prices within the hotel were extremely high - you are much better off going local within a few blooks. The location is absolutely great - within two blocks of Mich. Ave and several blocks to the famed Water Tower Place Shopping area; within blocks of the Art Insitute.
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| Stay in Style |
Guest Rating: 7.3 |
david K.
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United States of America
Solo Traveler
Date of Stay: 10 Dec 2007 |
| Value for Money: |
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8/10 |
| Location: |
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8/10 |
| Staff Performance: |
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6/10 |
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| Hotel Condition/Cleanliness: |
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8/10 |
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8/10 |
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6/10 |
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Hotel stored my luggage after checkout since I had a late travel connection. No charge - no problem. Nice hotel, worth every star it has. Location is near Navy Pier and close to bus lines.
Sightseeing/Attractions Tip : Magnificent Mile shopping is about a mile away. Can walk or take cab, bus, etc.
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