The Whitehall Hotel, Chicago (IL)

The location of the hotel was extremely close to all of the main attraction in Chicago. It was practically next door to the John Hancock building. The rooms were very nice and the beds were very comfortable. The only problem I encountered during my stay was paying some money to park each night.

This hotel has a lot of charm. The lobby staff was quite friendly, and followed up with me later in the day to ensure I had everything I needed and that the room was to my liking. My room was clean, and the bed was quite soft and comfortable, I had a great nights sleep. I did not try room service or any other services, but the staff I interacting with were friendly and professional. I'd stay there again. Very close to 900 N. Michigan and Water Tower Place.

We were greeted with a pleasant smile. The concierge helped us find the bus we needed. Doormen got us a cab when we requested one and were always there to open the door. The Christmas tree was outstanding. The 2 bears were special as well. We had our picture taken by them--We had a problem with the heat. The man came to check it within 5 minutes and reported that a part had malfunction with the unit and he could not fix it. Would we mind moving across the hall to a suite. No problem. The suite was lovely. They and he could not have been nicer. I will recommend the Whitehall to anyone who asks about it.--As a sidebar: We were at the Museum of Sc. and Industry and asked a volunteer how to take t he bus to the hotel. She said she lived near Navy Pier and went to the Whitehall for suppers. She said she loved it. Nice compliment from a local Chicagoan!