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Excellent 8.2
Based on 376 reviews

Recent customer comments

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Excellent



based on 376 reviews
  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.9
  • Location 7.5
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 8.4
  • Food/Dining 7.7

Paul B.
Canada
May 07, 2016
Arrogant Staff
The hotel staff is not helpful at all. I do not mind that they cannot smile or be pleasant when talking to them, but these two incidents characterize the type of "service" you get: 1. At check-in we inquired about the airport shuttle upon our departure. They showed us the schedule and told us that we need to book it in advance. What they failed to tell us was that we must book it at least one day ahead. When we wanted to book it 10 hours before the shuttle departure, they said that it is too late and we can be only accommodated on the first-come first-serve basis. 2. We bought a wine in the hotel gift shop. When we got to the room we realized that there is no corkscrew in the room. We called the front desk to ask if we can borrow a corkscrew, but they kept passing us from one service to another (in total we talked to five different services) until the room service told us that they cannot lend us the corkscrew because we did not buy the wine from them (it did not matter that we bought it in the hotel's gift shop). They told us that our only option is to buy it from the gift shop... This hotel pretends to be a 4-star hotel, but the service they provide is a 1-star grade. We will not stay there again.

Bruce J.
United States
April 26, 2016
Good stay
Good stay

Nick M.
Canada
April 06, 2016
Love the pool area.
Great hotel excellent restaurants.

Jennifer O.
United States
March 30, 2016
Great!
Lots of fun things to do.

steve M.
Canada
March 21, 2016
Nice place
Clean rooms - excellent restaurants - good sports book
Excellent

Rebecca C.
United States
March 19, 2016
Great stay
We had a great stay at this hotel especially for the price. Loved the coupon book they give you, we were able to save some significant money on the buffet.

Randy P.
United States
March 01, 2016
Rooms need appliances
I spent a good amount of money & didn't have a microwave or a fridge? Location is great (area doesn't get to crowded). Overall cleanliness is excellent & staff is great.

Donald M.
Canada
February 11, 2016
Great stay
Stayed here many times before and continue to enjoy ourselves

Richard M.
United States
February 11, 2016
Great
I don't win but there's another time! Will see you again..

Jocelyn R.
Philippines
December 13, 2015
Away from the City Strip
It's away from the crowd.
We had a good stay. Buffet was reasonable. They have huge parking lot.