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Very good 7.3
Based on 558 reviews

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Very good



based on 558 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.4
  • Location 7.0
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.7
  • Food/Dining 6.8
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John M.
United States
July 04, 2016
Disappointed
Aircon is not working good.

Jinnam K.
South Korea
July 01, 2016
Good hotel but...
You have to pay extra money about 30 dollars? Im so disappointed

Chen-Yu L.
Taiwan
June 24, 2016
ok
ok

Subrata B.
Bangladesh
June 18, 2016
Comments
It's really meaningful

Brian B.
United States
June 18, 2016
It's the details that they forgot...
Exactly 55 minutes after we got in the long checking line we finally were attended to. This is easily the longest wait ever checking in to a hotel. Room was nice but where are the towel racks or hooks. Want some hot water? The standard coffee pot is going to cost you. Want someone to give instructions to the strip? The staff will be sure to make you feel like an idiot for asking (after you stand in line for 10 minutes). Terrible? No. But certainly leaving much to be desired.

RUBEN T.
United States
June 16, 2016
good time
Went for one night, ended staying second night. Became an.owner

Clarissa E.
United States
June 16, 2016
This best hotel I been to
This hotel is the best , great great great service . First time at west gate and will be back !!

laura F.
United States
June 01, 2016
Timeshare
The hotel itself was nice, but they now make trying to sign you up for a timeshare as part of the check in and it was annoying. Then everything we passed an employee they asked if we got our "free gift". It was easy to shake them off but still annoying to have someone ask you that 4 times a day. Also there was a bra on the back of the bathroom door that had been left by a previous guest and the woman that showed us the room said that house keeping was going to come up to replace a burnt out light bulb but never did.

Joseph R.
United States
May 18, 2016
Resort fee
Did not agree with the resort few I was charged. Felt it was a hidden fee

Hamin R.
United States
May 15, 2016
Rezaei
It was good