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Very good 7.3
Based on 553 reviews

Recent customer comments

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Very good

based on 553 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 7.2
  • Location 7.0
  • Room Comfort/Standard 7.4
  • Service 7.3
  • Value for Money 7.7
  • Food/Dining 6.8

Clarissa E.
United States
June 16, 2016
This best hotel I been to
This hotel is the best , great great great service . First time at west gate and will be back !!

laura F.
United States
June 01, 2016
The hotel itself was nice, but they now make trying to sign you up for a timeshare as part of the check in and it was annoying. Then everything we passed an employee they asked if we got our "free gift". It was easy to shake them off but still annoying to have someone ask you that 4 times a day. Also there was a bra on the back of the bathroom door that had been left by a previous guest and the woman that showed us the room said that house keeping was going to come up to replace a burnt out light bulb but never did.

Joseph R.
United States
May 18, 2016
Resort fee
Did not agree with the resort few I was charged. Felt it was a hidden fee

Hamin R.
United States
May 15, 2016
It was good

Gilbert G.
United States
May 11, 2016
Mothers day getaway
Stayed in the lanai suit. Beautiful room with a great view. Excellent price for the room we got. We will definitely be back

Viviana S.
United States
April 29, 2016
The staff we all very friendly, constantly greated us in every hallway. Our room was very clean and the bed was very comfortable. The renovations look great! The pool closed too early to enjoy it but everything else was awesome!

Sandy N.
April 28, 2016
Value for money.
Hotel needs revamp!

Suraiya N.
April 13, 2016
Need to wait for check in cause many customers but have only2staffs in big hotel
Alitte expensive

South Korea
April 06, 2016
Price is Good
Price is Good, Location is Not, Service is Not

vulinh N.
April 05, 2016