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Recent customer comments

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Very good

based on 320 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 6.9
  • Location 8.3
  • Room Comfort/Standard 7.8
  • Service 7.7
  • Value for Money 7.4
  • Food/Dining 7.2

Prashant S.
April 26, 2016
Value for money
Good location

Shih-Feng C.
April 14, 2016

Alexa S.
March 19, 2016
Fantastic room, with fantastic service. We had an issue with our safe but within 5 minutes of calling the front desk someone had arrived at the room to fix it. The hotel is close to the airport but not so close to most restaurants and shopping facilities if you do not have a car. The only thing that could have made the trip more enjoyable would have been a refrigerator in the room.

Kevin P.
March 15, 2016
Typical Airport Hotel
One of the better LAX hotels for a one night layover improved since the renovation last year. Rooms are a huge improvement wish the other LAX hotels would follow the example.

Diwgo F.
March 05, 2016
Parking is expensive and is far from the hotel
The hotel states have unclarified parking is valet only. Self parking is far from the hotel and expensive

Sarina R.
United States
February 08, 2016
Very Good
Beds pillows room
Very Good

Wallace L.
February 02, 2016
No good on Wifi
The wifi connection was cut on the next morning, it's the first hotel we met.

Maice K.
Hong Kong
January 22, 2016
Convenient, clean and comfortable

Shiralee D.
January 16, 2016
Late checkout compensates for noise
Airport location, wonderful staff, shuttle from airport
Be aware that renovation work begins early in the morning so do not plan on sleeping in before a long flight. I was also a bit peeved to find that by the time an adminstration charge of $5 plus other service and tax charges were added, in addition to the required tip for the person delivering a very lukewarm burger, it cost $30!

Nicholas C.
United States
January 12, 2016
So Close
Staff was amazing; food was excellent and reasonably priced; it is actually at the airport, if I didn't have luggage, I could have walked to the gate!
Slightly overpriced but the location makes it worth it. The room was kind of disheveled when I checked in (dresser, lights, tables, weren't in their exact places as if the floor was vacuumed but not furniture not replaced, but no big deal, just poor appearance for the money). Ate late dinner in the bar, the food and the staff were both excellent. I will stay here again without researching other hotels because we like Sheraton, and it is so close to the airport. We usually arrive/depart LAX from/to long international flights, so this is an excellent choice.