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Excellent 8.1
Based on 89 reviews

Recent customer comments

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Excellent



based on 89 reviews
  • Hotel Condition/Cleanliness 8.7
  • Location 8.3
  • Room Comfort/Standard 8.3
  • Staff Performance 8.5
  • Value for Money 7.8
  • Food/Dining 7.2

9.7 Robert J.
Australia
August 02, 2013
Friendly staff and handy to everything
Staff clean room free wifi
Very good would stay again the staff was friendly and very helpful they went out of their way do look after us

8.7 Elena S.
Russia
July 29, 2013
very good
check out,friendly staff
nice hotel,location,staff profi,comfotable room friendly staff

9 Paul D.
United States
July 22, 2013
fifth time at affinia shelburne, always great.
Location, Clean room, quiet hotel
Very good all around. I really like this hotel and it is my go to for business. I am here 2X a month at least.

6.7 Yoshino M.
United States
July 15, 2013
Great hotel bad service
Location, amenities, room
Our stay was good overall except for one employee who nearly ruined our stay. We asked to switch rooms because the first room was in front of the elevator and we didn't feel comfortable. It was in this room that i had forgotten my phone charger. I called the front desk within 5 mins of entering our new room. The front desk told me that there was already a new guest in the room (highly improbable!) but she would call me back very soon. I waited for over an hour and called again. She told me that she called the room and there was no answer so it was impossible to enter the room to retrieve the charger. The next morning the new front desk staff quickly and efficiently got in the room and got my charger back to me. The night shift worker was either lying to me or utterly incompetent. Neither is acceptable at a hotel of this quality.

7 qiannan C.
China
June 29, 2013
fine
Clean,comfortable, quiet
Good, but when I called for my lost stuff, the staff was rude

8.7 Brennan J.
Canada
June 28, 2013
Good sized rooms in a good location
Location, good sized rooms and friendly staff

5.7 Lisa G.
United States
June 22, 2013
Bare bones
Happy hour, Great burger restaurant, tv at bar

5.7 Sol O.
Canada
June 19, 2013
The hotel was satisfactory for the price
location, cleanliness, size

7.7 Steven B.
Australia
June 10, 2013
Great location, nice size room
Great location, nice size room

9.3 Julia W.
United States
June 06, 2013
Very comfortable and convenient
Location, comfort, modern