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Distrikt Hotel New York City, an Ascend Hotel Collection Member

342 W. 40th Street, Times Square, New York (NY), United States 10018

Recent customer comments

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based on 123 reviews
  • Hotel Condition/Cleanliness 9.2
  • Facilities 6.0
  • Location 9.0
  • Room Comfort/Standard 9.2
  • Staff Performance 8.9
  • Value for Money 8.4
  • Food/Dining 7.1

9 Tom C.
United States of America
March 05, 2015
Great Hotel!
Staff, location, hot cocoa
We had a great time and would stay here again. Rooms were comfortable and clean, roomy enough for New York. Staff was friendly, nice happy hour, and loved the hot cocoa!

5.3 kurt A.
United States of America
January 26, 2015
Decent but not great
Nice design in lobby and rooms but very tiny. Liked the nightly turn down service. The brownies on arrival. The location to everything.
My biggest complaint was when I checked in the front desk failed to notice I had prepaid for my room and then ran the whole weeks stay through on my credit card a second time. I caught it and they reversed the charge but it took a few days for the credit to appear on my card which really caused me some trouble for a few days. Housekeeping staff is not great, my room was only refreshed and not truly cleaned. There was a potato chip lying on my floor when I checked in and it was still there 5 days later. I called to speak to a manager but never heard from one at all. I'd call the whole thing mediocre at best. If I found a great rate is consider staying again but it wouldn't be my first pick

9.7 XIAO C.
United States of America
January 26, 2015
wonderful stay
Excellent room cleaness, very friendly staff and good location
Very good experience! Definitely will visits again! Btw the brownies are great!

9.7 Erin B.
United States of America
January 24, 2015
Great stay
Friendly staff, clean rooms, easy to get around the city

5 Anthony C.
January 05, 2015
Could be better.
Limited outside noise.
Hotel was quiet: limited outside noise. Bed comforter was dirty. The heater was quite loud. We got to the hotel a few hours before check in, so we had them store our luggage until we were able to check in. Once we checked in, we asked to have our luggage. After a few minutes of looking for our luggage, they told us they would bring it up to our room. It took ~30-45 min before we got our luggage. This hotel seems to be rated a lot higher than it should. But I have stayed in better places (in terms of location, cleanliness, comfort, and value) that were ranked much lower.

10 Stuart K.
United Kingdom
November 22, 2014
Superb Hotel
Staff were amazing, Lovely room, Great Location
Our stay was amazing at the Distrikt Hotel. The staff were lovely and the room was fantastic. There was nothing negative about anything concerning our 6 day stay in New York. Would definitely go back and would not consider staying anywhere else!!

10 omar W.
United States of America
November 15, 2014
Warm during the winter. Smelled nice. Free computers up front.

9 Sarah L.
October 21, 2014
Our stay
Good location, front desk staff are very friendly, free wifi
Enjoyed our stay, location was great, a lot of restaurants in the Hell's Kitchen area, bus terminal is next door, theaters are steps away. Hotel is small but cozy. Bathroom size was decent, which was a bonus. Housemaid's cleaning wasnot too impressive, no minifridge, so hard to bring food, there is some construction next door, so there was drilling noise during the day, didn't really bother us much. Front desk staff were very friendly, we didn't get to try the hotel food, as too many places to go around. Overall very good stay ; )

9.7 Gennifer G.
October 16, 2014
Nothing but AMAZING!!!
Staff! Location, and hotel itself
Where to begin! I've been to NYC many times and this was by far the best! To begin the staff was amazing, friendly, knowledgable and took their time to make our stay extremly pleasant. We were in NYC for our 5 year wedding anniversary and the staff wrote us a hand written note and gave us cake pops as a little treat. We were also greeted in our room with brownies, room also had a coffee machine. The hotel itself is beautiful, we were upgraded to a king and the room was spacious, clean and had all the amenities. The hotel location was perfect, very close to Time Square, but away from the hustle and bustle. We already are planning out next trip to the city and will be looking forward to returning to this hotel.

9.3 Tony L.
October 06, 2014
Location, location, lovcation!!!
Location, room, price
As first time visitors to NYC we really ejoyed our stay at Distrik. Its very conveniently to Times Square and the blue line subway which then got you everywhere else!! We got a really good price for our room which was on the 32nd floorand had a view of the Empire State!!