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Very good 7.7
Based on 92 reviews

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Very good

based on 92 reviews
  • Hotel Condition/Cleanliness 8.0
  • Facilities 7.8
  • Location 8.7
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for Money 7.5
  • Food/Dining 6.4

lam G.
August 13, 2015
Value for money with great location
cleaniness, politness of staffs, nice
I enjoy myself there a lot, great staffs to help if needed for direction, enquires etc.

Reem A.
Saudi Arabia
August 10, 2015
Bed bugs
Staff, location and environment.
It was nice but we got bitten by bed bugs and my wife suffered from bites, we went to the hospital and my wife stayed more than 3 hours under observation. We expected from the hotel to give us all 2 nights for free but we had nothing. But honestly the security manager was so kind and polite, he did a great job for us.

michal K.
April 30, 2015
was comfertable
comfertable bed good location
its nothing special but nothing wrong , i can stay there again if the price will be ok.

Uchiraka Y.
April 01, 2015
Worst Customer Service
Location, Being a hilton and location
Not happy due to various reasons. - No hot water, tea or coffee basic amenities in room specially during New York's cold whether. -Customer service have let this hilton down. Rude and arrogant front desk receptionist on 31/Mar/2015 between 9:00-10:00am. - Heater not working at all in the room. Complained but nothing was fixed. Outside temperature was 5 degrees to -5 degrees while the heater was not working

United Kingdom
March 29, 2015
Location, location, cleanliness
It was great being in walking distance to the main attractions in the centre.

Barbara S.
United States
March 22, 2015
Location, beds
I was told there would be a $2 charge to store luggage and got charged $4. No coffee maker in room or complimentary coffee in lobby. No free WiFi. All of these amenities should be included at the rate that we paid.

Paul G.
United States
November 03, 2014
Good stay
Location, service, location
Nothing but good things to say - great rooms, location and service

October 13, 2014

Hoi L.
Hong Kong
September 13, 2014
Old, small and uncomfortable room
Close to subway, close to a few cages
This hotel is very old and is a big disappointment. They have refurnished the lobby so doesn't look that bad at first glance, but the sharp contrast with the guest room ( and even corridor outside) even worsened the experience. The interior looks like a youth hostel, the room wears out and looks very old fashioned. The room and the bathroom is tiny, the sink got blocked so water flows very slowly. And the mattress is very old, once u sat on it it sinks down.. We checked out early and changed to a 5-star hotel at similar price. Will not visit again.

Thomas D.
United States
September 12, 2014
Great place to stay , great value
Location, Location, Location
This was the perfect place for us. We took the subway everywhere--so easy to get around!