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Very good 8.0
Based on 77 reviews

Recent customer comments

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Very good



based on 77 reviews
  • Hotel Condition/Cleanliness 8.5
  • Facilities 8.4
  • Location 9.2
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.4
  • Food/Dining 7.4

Piyaporn T.
Thailand
April 13, 2015
Location and staff are good..
Location, staff, cleanliness

Sara K.
United States
January 30, 2015
Stunning decor, great vibes, trendy hotel
The decor, the staff, the location
I felt like I walked into a GQ magazine when I reached the desk. Stunning decor and do the receptionists have in-house stylists?? Of course, its New York City and I know that technically I got the value for my money even though the room was small. Also, the staff was amazing, super helpful and very quick and accommodating with anything we asked for, with the exception of one black male at the PHD elevator. I don't know if he knows what vibe he's giving off or if its part of the whole persona but he seemed quite full of himself and wasn't treating us nicely. It was like he was talking down to us. I mean, calm down, you're a doorman, I'm paying to stay here, be nice! There was another man doing the same job and telling us the same things but he didn't quite say it like the first guy did. He was nice, fun, he even joked around with us and made us laugh (wish I remembered his name so I can give him a shout out).

James C.
United States
January 02, 2015
Always enjoy this hotel
Location, rooftop bar, great staff
Very convenient and sexy hotel

SUONG N.
United States
December 30, 2014
dreamy
location, hip and has good vibe
Excellent.

Andrew P.
United States
December 30, 2014
New York trip
Staff efficiency , cleanliness , location
Very good

Elizabeth S.
United States
October 07, 2014
anniv.
staff, location, view

JACK K.
United States
September 10, 2014
Dream but don't shower
Great location groovy atmosphere excellent all around service by employees everywhere in hotel
Groovy hotel but the soaps and shampoo stink like old lady perfume. The previous brand etro was much better

Serena L.
Australia
August 19, 2014
Amazing location, shame about the noise.
Location Location Location
Great location and modern hotel, but felt more like a club in Ibiza than a serious hotel. The bathrooms are weird and there's no space for storage (so if you're travelling for work, like me, then this isn't the place to stay. The bar/club mean there were queues for the lift and tonnes of noise.

Ananda S.
Indonesia
August 19, 2014
Great hotel for nesting
location facilities and restaurants

ALLISON Z.
United States
August 07, 2014
Nice hotel, pool overcrowed
Super clean, nice boutique feel, location
Stay primarily because there was a pool. But summer in the city, should have expected it would be crowded, over crowded and there are no reserved sections for guests. Oh well, the room served it's purpose, and at the end of the day there was a pool.