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Recent customer comments

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Very good



based on 88 reviews
  • Hotel Condition/Cleanliness 7.6
  • Facilities 7.5
  • Location 9.1
  • Room Comfort/Standard 7.7
  • Service 7.5
  • Value for Money 7.4
  • Food/Dining 7.4
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Frank G. from United States
Business travelers
Stayed 2 nights in November 2015
Great hotel , next to an awesome stake house .
Location , value , price
Reviewed November 22, 2015

Theophile G. from France
Business travelers
Stayed 2 nights in October 2015
Stay in the Dyland Hotel
Location, steakhouse, room price
Overall very good
Reviewed November 01, 2015

Erica S. from Australia
Solo travelers
Stayed 16 nights in May 2014
Easy midtown NY
lovely staff, great location and comfortable rooms
Reviewed May 16, 2015

Andy P. from Singapore
Couples
Stayed 6 nights in April 2015
supper poor hotel
3 best thing is i changed 3 time for my 6 night stay
supper poor hotel that i have even stay
Reviewed May 07, 2015

Rosnawati T. from Indonesia
Couples
Stayed 3 nights in April 2015
Terrible hotel!
Proximity to grand central station.
We are reasonably well traveled and this hotel by any standards does not meet the mark. Other than its better furnishing, linens and cleanliness. You can trust that the front desk will never pick up your call and if you have any issues with the room e.g. Not functional heating/cooling, not functional phone, towels that fray and cleaning closets that are left open. I think we lucked out during out stay and we had overheard other guests with much worse problems.
Reviewed May 03, 2015

David B. from United States
Business travelers
Stayed 2 nights in April 2015
Surprisingly Disappointed
Location, Benjamin Steakhouse, Front desk staff
Property is rundown and in disarray. No air conditioning or air temperature control (boiler was broken according to staff). Plumbing poor as shower was, at best, a steady drip. In room amenities very dated...no charging stations for personal electronics; mini bar was about 30% stocked and very picked over. Stayed at the Dylan several years ago and was impressed; surprisingly disappointed at how far this property has deteriorated.
Reviewed April 23, 2015

Teresa R. from United States
Solo travelers
Stayed one night in February 2015
Great stay
Close to grand central, near fashion district
It was great.
Reviewed February 21, 2015

guy M. from Israel
Business travelers
Stayed 2 nights in February 2015
Great locating just near the 5th
location , steak house
very nice stay GYM is too small
Reviewed February 15, 2015

Mark M. from United States
Business travelers
Stayed 5 nights in November 2014
Free upgrade to executive suite
Was less than half a block from Bloomberg, my work site. Great in hotel restaurant. Better room than most of the places I've been this year.
Was better than $100 less than competing hotels as well. While the price is a bargain, the experience was not cheap.
Reviewed December 13, 2014

lotfi B. from United States
Couples
Stayed one night in November 2014
ok
location location location
Reviewed December 04, 2014