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Excellent 8.1
Based on 46 reviews

Recent customer comments

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based on 46 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.5
  • Location 9.0
  • Room Comfort/Standard 8.5
  • Service 8.3
  • Value for Money 7.7
  • Food/Dining 6.5

Alvin L.
September 11, 2013
it is convenient
good services, near to shopping and restaurants, near sight seeing places

Fay R.
September 02, 2013 complaints
Location, super comfy bed and linen, shower to die for :)
Fantastic will be back next year and have recommended to family and friends :)

Fraser W.
United Kingdom
July 17, 2013
Excellent Hotel for a sightseeing stay in NYC
location, cleanliness & staff
really good stay. Great location, near Time Square, Broadway theatres, and ferries. Nice hotel, with good staff. Fine for short stays. good buffet breakfast.

Chris R.
July 08, 2013
Very nice hotel good size room good location
Very nice hotel good size room good location
Very nice hotel good size room good location so easy to get to times square.

sharma S.
Hong Kong
June 23, 2013
Comfortable and Convenient
Locations, room condition and customer service

elfriede D.
May 07, 2013
easy living apartement
friendly staff, good sized room, central locality
staff was very helpful and friendly,breakfast time is rather a bun fight but dishes are replenished constantly. Seating can be a problem, especially after 8.30 so get there early. 6 pm drinks and nibbles are a great treat and the staff there are just great.

Mathew C.
May 02, 2013
Exceptional, friendly staff, centrally located
Great facilities, well designed room & environmentally friendly
I really enjoyed our stay at Times Square, it was well located, easy access to Times Square and well designed rooms with everything you could need. It was very clean and although we were jet lagged and slept through to 2pm the first day, the housekeeping knocked and entered 3 times throughout the morning/afternoon then saw we were sleeping and quietly left. Our own fault, we didnt put the do not disturb on and we were too tired to care, we fell right back to sleep. When we did get up and left the room, we were only gone for an or so and when we came back, our room was clean. Very efficient. This hotel is expensive but only compared to budget hotels not in the city. This hotel was cheaper in comparison to other hotels in the Time Square area and they sure made up for the prices with their free breakfast which was excellent, and their free bee/wine and snacks in the afternoon. Only downside that I was disappointed in was the amount of money we had to pay for parking our car $160.00 for 4 days (2 of them half days) which I thought was outrageous but apparently its normal in NYC. All in all, I love this hotel, I hope I can come back and i have already recommended it to fellow travellers and on other websites.

South Korea
April 17, 2013
Element Times Square Hotel
its location, clean room, view

Tarek E.
April 10, 2013
close to shopping
close to shopping and good for family
Nice close to shopping Fast internet Clean room City view Large windows Close to major attractions Comfortable room

Xiaoyue Z.
April 05, 2013
It's more of a business style hotel.
Location, staff, easy breakfast