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Very good 7.9
Based on 290 reviews

Recent customer comments

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Very good

based on 290 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 7.7
  • Location 9.4
  • Room Comfort/Standard 7.7
  • Service 7.8
  • Value for Money 7.6
  • Food/Dining 6.5

Abbia W.
United States
April 14, 2015
Location, staff performance, condition of the room
The location of the hotel is perfect!!! You literally step out the door... Make a left walk to the end of the block and bam! You are in Time Square, I loved it. The staff always wore a genuine smile and bent over backwards to help me and other guests. The day I arrived there was a huge group (HUGE) from Europe checking in, I was overwhelmed just looking at it but the staff handled the situation with precision and with a smile. They didn't hesitate to bring me salt, pepper and ice so that I could enjoy my meal (meal was not from room service). Finally on my last day I requested a late check out and was allowed to stay till I said PERFECTION!!! Stay 4/9-4/13

March 08, 2015
location is great,but wifi is slow

March 08, 2015

March 08, 2015

Patricia R.
United States
January 20, 2015
Solo traveler value find
Location, value, clean
It was fine. As a single traveler, the small room was adequate. The location was ideal. The cost was very reasonable- the money I saved paid for my theater tickets. Clean, quiet, comfy.. I would have preferred better bed lighting. I'll be back.

Harry R.
United States
January 11, 2015
Stay in the big apple
Location. Great staff. Price
I would stay again.

Kimberly L.
United States
December 23, 2014
Quick NY Trip
Location , friendly staff , comfort
Unfortunately I was only there 1 night, but found the staff very friendly, hotel /room was clean and bed very comfortable. Location was good. I would stay here again.

Charles B.
United States
December 13, 2014
nice hotel great location
location, location, location

Barry G.
United States
November 18, 2014
Good, Not Very Good
Location, staff, very comfortable bed
We might stay again. The down side: The room was very small...barely able to navigate around the bed. Upside: The bed and bed linens were comfortable, the bathroom was clean and well appointed, and the location was convenient. It is also nice to have staff who are friendly and responsive without over doing it.

Jane G.
United States
November 13, 2014
Hotel Mela was a Hit!
comfort, new bedding, carpet, furniture, lovely bathroom
We enjoyed our stay immensely. We were pleasantly surprised; snug as a bug in a rug inside an intimate hotel in the middle of times square.