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Teresa W.
Couples
United States of America,
August 08, 2012
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Great hotel, great downtown location
7.3
great hotel, comfortable bed and pillows. nice hardwood floors.
Travel tip:
Great location for restaurant/shopping
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Kerstin K.
Groups
Germany,
July 15, 2012
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Fantastic Hotel
location, style, friendlyness
9.7
Stylish hotel, perfectly located in Soho. Very friendly front desk staff, rooms were nicely designed and clean. We had a room on the 15th floor with a great view. The rooftop with its poolarea and bar is definitely worth a visit - very relaxed atmosphere and great service. Also had lunch in the Treehouse restaurant, a great outdoor spot with quality food.
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Holly B.
Couples
United States of America,
May 20, 2012
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Didn't get the room we booked
5.3
We did not get the room we booked which was a King room. Instead we got a Queen. Also, the room was not ready when we arrived past 6:00 p.m. Check-in is supposed to be at 2:00. They told us we would be on the 17th floor, but that they were still cleaning it. My husband was very upset so they offered us the 3rd floor (also a Queen). He didn't want the 3rd floor so we waited. They did offer us a credit at the bar. The room was very small which was okay, but I was expecting more. The duvet cover was ripped on one side and there were stains on the other side. There was a burned out light bulb and the insulation in the attic above the safe was falling out and they had everything propped up with towels.
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Walaiporn C.
Couples
Thailand,
May 12, 2012
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Best spot in NYC! Very convenient!
8.7
perfect spot! walking distant to everywhere e.g.subway, soho, etc. rooftop bar is fantastic. room is clean and bed is comfortable. recommended!!! definitely come back to stay there next time we're in nyc!
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Julian B.
Couples
Australia,
April 28, 2012
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service ok but tried to swap me to a smaller room and at was not a lot of bang for your buck. that's nyc!
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Kirsty G.
Families with young children
Australia,
April 23, 2012
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great location, very helpful & friendly staff
no bath in room. apart from that it was great!
9
This very family friendly hotel is some what of an oasis in the hectic SoHo/TriBeCa area. With a lovely roof top garden, perfect for entertaining my 7 month old and a fantastic restaurant as well as in room dining options, The James really was exceptional in terms of meeting our needs. The rooms are not big but we comfortably stayed for 5 nights with out baby who slept in a nice crib/cot provided by the hotel. They also gave us a baby bath and have diaper/nappy Genie bins for use. The family friendly nature did not come at a comprimise aesthetically, the design and interiors are chic and modern. Overall, a pleasure to stay at The James. 5 Stars.
Restaurant Tip:
the mexican diner a short walk up 6th ave (ave of the americas) is excellent. again, family friendly with wonderful, authentic mexican. grand st deli, almost opposite the hotel on grand st is excellent. pastrami on rye with cheese and mustard and pickes, soup specials etc all very very good and cheap.
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Conor W.
Couples
Ireland,
April 13, 2012
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Great location in SoHo and great views
Smart, trendy boutique hotel
9.3
overall a cool boutique hotel in soho though we did have a few problems with our stay: one of the lifts was broken so it took forever to get up and down to rooms. there was also a broken ac in the room below us that was causing lots of noise when we were trying to sleep.
to be fair, the hotel remedied both very quickly.
Hotel Feature Tip:
The hotel offers a courtesy car at certain times of the day to drop you off and pick you up at certain locations in lower Manhattan.
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Lucia C.
Couples
Peru,
March 25, 2012
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Great location but small rooms
Soho area. Walking distance to art galleries, restaurants, cafe and shops. Trendy architecture and wonderful view to the city and Hudson river.
6
Overall fine. Rooms are very small for the price we paid The King size bed was more like Queen in reality. The Westin and other hotels offers much better room space and real king size beds.
Guest service is Ok. No upgrades were uvailable for a just married couple like us. but oh well, they don't have to, right?
We liked the architecture and design.
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Jonathan L.
Groups
United Kingdom,
January 22, 2012
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Fantastic hotel great location!
Location, rooms, roof top pool and bar
9.3
Everything about this hotel was great! Lovely rooms and a great location! Roof top Pool and bar were amazing!!
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David W.
Couples
Canada,
December 11, 2011
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Fantastic hotel, great location, benefits
Style, location, access, friendliness of staff
9
fantastic.
we were on our 40th wedding anniversary weekend and wanted to stay in south manhattan- soho, tribeca. this the the hotel.
great facilite, loaction, ease of access through holand tunnel.
benefits- wine & cheese each early evening; tea and cookies in the faternoon, late night beverages. great bar on the roof. will even be more enjpouable when we could use outside facilities in spring/summer/early fall- we visited around december 11th.
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