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Excellent 8.1
Based on 94 reviews

Recent customer comments

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Excellent



based on 94 reviews
  • Hotel Condition/Cleanliness 8.5
  • Location 8.7
  • Room Comfort/Standard 8.3
  • Staff Performance 8.4
  • Value for Money 7.6
  • Food/Dining 7.2

10 Eric P.
United States
December 16, 2014
Visit
Location staff cleanliness
Great

9.7 Sal B.
United States
December 15, 2014
Very nice hotel
Friendly staff, cleanliness and good location
The weather was bad but the hotel was good.

9 Judith C.
United States
December 13, 2014
Can't beat the location!
Location, service, price
Wonderful well maintained historic hotel in upscale neighborhood. Great location to Metroplitan appear house and Natural History Museum. Close to great restaurants and subway.

10 Samir S.
United States
November 27, 2014
Two rooms for a price of one!
Price, location, clean
Beautiful upper west! Clean rooms, nice staff. Near bars, Central Park, metro.

8.3 Samia K.
United States
November 23, 2014
Lucerne
Location, cleanliness, staff

9 Eng L.
Malaysia
November 22, 2014
Full of surprises
Location, fine dining nearby, accesibility

9.7 Lisa S.
United States
October 27, 2014
review
The mattress
1 night

6.7 Wangsheng L.
Hong Kong
October 06, 2014
Product of a bygone era
Location, location, location
First of all, the hotel is quite old and a bit rundown for New York City standard. Agoda site says the room size was about 170 square meters. That was WAY OFF the actual size: I would take off the "zero." Yes, very much misquoted. If unintentinally. The pics show bathrobe/soft slips. None of that in the room I stayed. It did not even have a coffee maker/water kettle. The overall feel of the room reminds me of roadsite motels in Mid-west. Really. Definitely not worth the high price tag.

6.3 Annabelle N.
Singapore
August 28, 2014
Short Stay
Location, Cafe Nice Martin, toiletries
It was pleasant and set in a good location. Room was a tad small but some how 2 queen sized beds were possible in their superior doubles.

7.3 Jolanda H.
Singapore
August 09, 2014
staff were attentive and helpful.
friendly staff, quiet, clean
located very near the metro, the venue was just right. away from the busy times square so it'll be peaceful at night. metro runs 24/7 as well, so no worries on staying out late. i must comment on the staff at the hotel (mainly the doormen). they were very nice and helpful, very attentive without us having to ask. thumbs up! :)