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Very good 7.3
Based on 476 reviews

Recent customer comments

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Very good

based on 476 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 6.5
  • Location 8.9
  • Room Comfort/Standard 7.1
  • Service 7.3
  • Value for Money 6.9
  • Food/Dining 6.4

Christine H.
United States
June 23, 2016
Over night
The hotel was beautiful inside. The room was a little small. The location was great.

yi W.
June 23, 2016
old looking
good location esp if you plan to take the Amtrak from Penn station. rooms are small but guess thats expected in NYC

Dara J.
June 22, 2016
Well managed and convenient
Enjoyed my stay, without any issues.

Tamy S.
United States
June 19, 2016
Not happy with the extra charge for late check out
The Location was great for the shopping . The Hotel was old . I felt cheated because I got late check out and was charged almost for a whole room and if just was not worth it the could have given me a lower charge. For those few hours not a happy camper will stay some place else next visit. Tamy S

June 18, 2016
good location
good location that all

Tamara C.
United States
June 17, 2016
Family vacation
Nice hotel, good location, clean, friendly staff, not a lot of amenities in the room. For the price I'd at least expect in room coffee. Bathroom small, not a lot of counter space and shower old. Overall a nice hotel.

Rose L.
United States
June 17, 2016
enjoyed our visit there.
the staff was very friendly and helpful. The room was comfortable, giving us lots of space for 5 travelers. Good value for the location.

Tsao M.
June 16, 2016
Old hotel with OK location
This hotel is old and the room is small, only like 15 square meters. And all furniture and decorations are old, it's really obvious, overall is clean. You can hear everything when ppl walks by talking or closing doors...etc. The in-room dining is ok, but they will pack it up for you, so if you want to take it with you is pretty convenient. There's not really any facilities except the really basic ones, like gym and business center, no pool no spa, no bar...etc. The location of the hotel is convenient if you are mostly taking subway A,C,E. I would suggest that if you are looking for a slightly lower cost and convenient hotel, you can consider it.

Ann P.
June 15, 2016
clean and lovely and awesome location
The only complain I have is the shower head. It was hard to adjust/turn off and very weak

Nam K.
South Korea
June 11, 2016
Terrible hotel I've ever experienced
Location was good. But no refrige, no hot water available for drinking(everytime I had to ask a maid or go to lobby to pick up the hot water for tea at the reastaurant.) The worst part was I found some hair(up and down parts) in bed as soon as I checked in. I don't want to experience again.