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Very good

based on 409 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.6
  • Location 9.3
  • Room Comfort/Standard 7.2
  • Service 7.5
  • Value for Money 6.9
  • Food/Dining 6.5

lucy Z.
April 22, 2015
Good location
Very close to Time Square and the theatres, in fact we went to see The Book of Mormon right next door. Small room, which is fair enough for its location and price. No facility to make coffee or tea in our room, nor having a snack. (There is a great food supermarket cross the road, in case you get sick of eating out everyday 3 meals a day.) Every time we asked for a couple of plates and forks we had to ask two to three times before they showed up. We'll try a different hotel next time in NYC.

Kelvin T.
March 04, 2015
Convenient and clean
Location is ideal, staff friendly, clean
Wished the room wifi could be part of package

Kelvin L.
March 02, 2015
Overall is good
Location, room cleanliness, friendly staff
Fair, my room was next to the elevator which I could hear the wind blowing inside the elevator shaft and it was annoying

Fred I.
United States
February 16, 2015
Nice location but run down hotel. out of date bed
only location
the room had not beeen cleaned under the bed for weeks. the register on the heating unit was durty. the bed was old and not really a queen. the handle on the shower fell off and you could not get really hot water at the sink. Location was the best of all attributes.

Eyal Y.
January 08, 2015
good location and service
location & staff
Very good location with a great staff. This was my 2nd stay in this hotel and I will come back

Hyun J.
South Korea
December 11, 2014
Good Location
Good Location
Good Location

megakanthie N.
South Africa
November 25, 2014
really expensive
location...staff service....location
not too comfortable.very expensive for a tiny bedroom and bathroom in a terrible condition

Tawnya T.
United States
November 18, 2014
Best Place in Manhattan for the Money
The location to Time Square & subway/taxi. We booked last minute & recurved an excellent price. The hotel is very chic & cozy.
We had an amazing time. The hotel is very sexy. Everything was clean. The bed was super comfortable. The staff top notch.

Roy Y.
November 12, 2014
location, clean, nice staff

Paula B.
United States
November 11, 2014
weekend in NY
staff, location, cleanliness
Overall the stay was above average. Staff was the best which helped us overcome the inconvenience created by the elevator situation. They do not have a service elevator and one of the two elevators was down during out stay. There were instances where we waited 10 minutes for an elevator. At times we took the employee stairs up to the 9th floor and back down. They really need to get this under control. It marred a visit that could have been exceptional.