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Very good 7.5
Based on 408 reviews

Agoda Verified Reviews

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Very good



based on 408 reviews
  • Hotel Condition/Cleanliness 7.4
  • Facilities 7.7
  • Location 9.3
  • Room Comfort/Standard 7.2
  • Service 7.5
  • Value for Money 6.9
  • Food/Dining 6.5

10 JC L.
Australia
November 30, 2015
Amazing
Most attentive service
Amazing leadership by Mr Singh the General Manager with the most attentive and friendliest impeccable service by all staff including reception, the Sales and Front Office Manager and Chris the bellboy. Highly recommend it

7.7 Lorraine W.
Australia
October 12, 2015
A week in the time
Location, friendly staff, clean
When we stayed the hotel was under renovation. No bar no restaurant, limited space in lobby etc. rooms are small and cramped unless you get the suite. Should be completed renos by nov-dec.

2.3 suphanna C.
Thailand
October 01, 2015
Time Hotel
close to Times Square

8.7 Freddy M.
Lebanon
September 02, 2015
Enjoyable
Location, Service, People
Meet Expectations

5 robert B.
Australia
September 01, 2015
Overpriced
location ,
overrated hotel, upgraded from a twin to a suite . Had to sleep on a pathetic sofa bed

6.3 PERALTA L.
France
August 13, 2015
Time Hotel
In the heart of the theater districts, metro stations are VERY close, the new hotel design
The Hotel was being refurbish at the time we were there. Neither Agoda or the Hotel warned us on that. Therefore there was the lobby was in a precarious state as well as the elevators that were filthy. They put us in a remodeled room that was so tiny for two that we asked gor at least a bigger bed (i ahd made the request online on Agoda at the time of the purchase for a a king size) they supposedly had upgraded us to a large bed upon arrival. I guess large is a term that is up to everyone's interpretation... They finally did upgrade us to a big room. It was a lovely room and very comfortable. We appreciated the gesture. Our small room the first night did not have a closet just an "Ikea" clothing rack and no shelves! There was no shelves either in the bathroom to place towels nor to place your bathroom products. Very uncomfortable. Do not recommend 1213 room!!! Very precarious. Felt like I was in a small hostel student room. The upgrade was definetly worth it. The room was comfortable and spacious but I believe they only did it this time because there was rebuilding in the hotel and it was a commercial gesture for customers who were staying 4 nights.

8 Zelene Z.
China
August 10, 2015
nice place
clean, comfortable , nice location
the hotel's logo is so small , took me a while to spot it. the room is comfortable and clean.

6 Jiawei H.
China
July 14, 2015
Good location
Good location
Location is good.

8.3 Diego R.
Chile
April 27, 2015
Location!
Location, clean, friendly staff

7 lucy Z.
Australia
April 22, 2015
Good location
location
Very close to Time Square and the theatres, in fact we went to see The Book of Mormon right next door. Small room, which is fair enough for its location and price. No facility to make coffee or tea in our room, nor having a snack. (There is a great food supermarket cross the road, in case you get sick of eating out everyday 3 meals a day.) Every time we asked for a couple of plates and forks we had to ask two to three times before they showed up. We'll try a different hotel next time in NYC.