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Xufei A.
Business travelers
China,
April 28, 2013
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Very nice
Fantastic decoration, good location and old hotel
9
very hard to find such different hotel in New york
spend good time here
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Franco M.
Business travelers
Italy,
April 19, 2013
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Piacevole conforevole
Pulizia confort e pratico
8
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Han C.
Business travelers
Singapore,
April 12, 2013
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Nice business hotel, great conference venue
luxurious hotel lobby, clean rooms, great staff
8.3
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Andrew S.
Business travelers
United States of America,
February 24, 2013
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Great hotel, classic feel and perfect location
Classic, quiet, great service, good location
8.7
great service, clean , well maintained, classic new york experience
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Stanley B.
Business travelers
United Kingdom,
January 03, 2013
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Small room and in need of serious repair
6
The windows wouldn't open. The blind was broken and held up by 3 strips of duck tape The power sockets was coming out the wallbut the room we got was poorly maintained fix it as cheap as they can I will not go back to this hotel.
Travel tip:
Great hotel depending witch room you get I guess I will not go back the location is the best thing about it.
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Andrisha B.
Business travelers
South Africa,
November 22, 2012
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it a very maginicent hotel
10
i was blown away by the inside of the building.
the furniture, style etc.
staff was friendly.
Hotel Feature Tip:
i was their just for a day .
buy i will definetly come back for a longer stay.
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Wanwanat C.
Business travelers
Thailand,
September 22, 2012
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We love to stay here anytime we got a chance to visit Manhattan. Terrific location , walkable to the fifth avenue and easy spot to hail taxi cab. You would see the upper class of east villeage.
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Terence R.
Business travelers
United Kingdom,
July 04, 2012
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Didn't live up to - let alone exceed expectations
None that i can specifically recall
5
My choice of Hotel was one that I last stayed at in 1975 when working for the company, and after making a booking on Agoda, I wrote a short note on the Hotel's Facebook page to say how much I was looking forward to coming back. After a few hours, they responded saying how happy they were I was returning and looked forward to my visit.
When I checked in, the Receptionist treated me like "a nobody", did not welcome me back, and gave me a sub-standard corner room. There was no Banana in my room - or even a Welcome back note from the GM. Come to think of it, for the 4 nights I was there, I did not see any Management in the public areas...
My room (1448) had a stale odour, chipped wash basin, one of the blinds did not have a pull string, some walls had torn wall paper, one of the photos over the bed had "a stain" on the glass (I hate to think what that was...), one of the air vents was stained, and I had to pay for Wi-Fi although I'm 100% sure Agoda said it was inclusive.
I was allowed two bottles of House drinking water per day from the automatic mini-bar. On two days, they were not replenished and I had to request them.
One day, I returned to the Hotel after doing some shopping. The cab pulled up at the Hotel entrance and I opened the door in front of the Doorman who was busy counting his tips. To help get out of the cab, I lifted the bags off the back seat on to the ground, in front of the Doorman. Do you think he helped me? Dream on!
I invited a friend for Dinner at the Hotel - in one of their signature restaurants - a steak house. Our so-called Waiter was the most un-attentive individual I have ever encountered. It was like it was such an effort for him to serve us. I heavily discounted his tip!
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Roy S.
Business travelers
United Kingdom,
June 17, 2012
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On arrival there was a lot of scaffolding around the building.
no noise was heard during my 3 day stay.
Good size bed room but bath plug would not seal, two out of three loght bulbs were not working in the bathroom and in general the bath room looked tired.
Good comfortable bed and internet access but cost per day
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Annee N.
Business travelers
United States of America,
February 26, 2012
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Outstanding service
Service,restaurants,location
10
The staff was very accommodating.they upgraded me to make me happy.
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