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Very good 7.2
Based on 39 reviews

Recent customer comments

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Very good



based on 39 reviews
  • Hotel Condition/Cleanliness 7.8
  • Facilities 10.0
  • Location 7.0
  • Room Comfort/Standard 7.3
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 6.2

Christopher K.
United States
October 06, 2014
Without an Air Condition, it can''t bei nice!
Valetta in the garage

Jeganathan S.
India
September 22, 2014
Good Stay
Location, Clean and Good service
Was good, not so far from vasgone convention center (15 min walk), clean and very comfort stay.

Andreas B.
Germany
July 26, 2014
Business stay is difficult
staff, car park in the hotel, room size
Upon arrival, it has been difficult to get the two bed double room. One day later it worked out and we got it. The stay in the hotel was nice, this was mostly due to the staff performance. The photos left a different impression and the hotel amenities were ok but not up to the mark for the price we paid. Over all, this Best Western was ok.

Boon S.
Singapore
June 24, 2014
Hotel was great but location not very safe.
Near union square Nice decorations Big carpark
Toilet was small and didn't like the full length glass window as people can stare into the room. Location was a bit unsafe as many homeless people are nearby and streets smell of urine.

Grace K.
United States
March 31, 2014
Great value and centrally located
Location, Cleanliness, Updated look
It was great! I was very pleased with the updated decor of the hotel and it's location. BART station was 5 minute walk and Union Square shopping area was an 8 minute walk. The gym could use a little updating, but otherwise quite functional. It was quiet in the evenings.

Ryan T.
United States
January 23, 2014
good location and nice staff
good location, value and staff
It was a decent hotel. It was close to things but a little ghetto around it. It was still safe though. It was about a 10 minute walk from the moscone center. It was a good price compared to other hotels. The hotels were all a little higher due to the convention. The exercise room here was pretty crappy. The restaurant looked ok but I didnt eat there. Overall I'd say its a good value for the money.

Roya F.
United States
July 11, 2013
The Hotel was in a very bad neighborhood and dirty
Modern design, pool, and with in walking distance to Union Square if you are brave to walk that far!
This would be you San Francisco nightmare. The army of homeless crowd in every corner and the unavailability of a clean market around the hotel to pick up a snack or fruit.

James L.
Singapore
May 22, 2013
Simple short sweet
Plain no-frills hotel, clean, easy access

Tatsuya U.
Japan
May 08, 2013
We staied family room ,so wide space
rocetion,cost perphomans,clean room
At first we made a resavarion but it's hotel is renual ,so purepare insted of this hotel.

Robert B.
Thailand
April 23, 2013
Nice city hotel with some downsides.
Clean, good internet, airport access.
The hotel is a good option in an expensive city although there is no mention of the $35 a day that they charge for car parking. The area itself is fine, however the walk to the start of a typical tourist day was quite unnerving for my two children. The area of Market Street just north of the hotel is an area frequented, by the homeless, the addicted and their dealers. To be offered hard drugs whilst walking with my family was not something I appreciated. We did come up with a way in and out of the area during our second stay which made everyone more comfortable. The hotel itself was fine, clean and safe. We did not eat at the hotel however there was a bar that was frequented by some local characters that was worth visiting.