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Recent customer comments

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based on 636 reviews
  • Cleanliness 6.0
  • Facilities 5.3
  • Location 7.4
  • Room Comfort/Standard 6.3
  • Service 6.7
  • Value for money 6.8
  • Food/Dining 5.5

Matthew C.
United States
April 14, 2016
so so....take it or leave it
Good overall.....Only problem was front desk was not aware that I had a reservation, despite me showing them on my phone, having the printout in hand and my card being charged.....Had to spend 45 minutes on the phone with agoda at 1am getting it straightened out cause the front desk clerk could not find me in the computer....the front desk did eventually apologize for her mistake....Also, about the free shuttle....The driver was lazy and didnt help people with their luggage...spoke no english...didnt seem like he wanted to be there...i usually tip those guys for helping but he was lazy......everything else was okay....not too expensive, near the airport, and pretty clean

Sanah V.
United States
April 11, 2016
Not worth time or money
This hotel was not the best choice. They only had mini pillows, the WiFi didn't work, the TV was fuzzy, the staff were very slow and not helpful. I rather put a little more into a better hotel than to stay at this one.

Cecilia J.
April 09, 2016
Staff efficient and helpful

Fetuoleala T.
United States
April 06, 2016
I'm a Travel Agent. So I wanted to see the property for my clients..
I like to give my client feed back about the place because its closer to the airport

Sorachak D.
April 01, 2016
Location is great for connecting flight.
Staff are not so friends and helpless. But location is good for traveler.

Nicole W.
United States
March 25, 2016
Stained, smelly and cold!
The room was cold, you could not adjust the temp yourself. The carpet and bedding was stained and smelled of mildew. The tub was warn and stained, did not want to bathe, barely wanted to step in for a morning shower. For the price we paid we should have had a continental breakfast, fridge and micro. Compared to other hotels on this trip (we stayed in 6 different ones, different each night) this one was over priced and very sketchy.

Nancy D.
United States
March 19, 2016
Sorry to say
They had an opening, staff was nice, it was near the surport
I was desperate for a room and I got one; The bathroom was not clean or well equipped Staff was pleasant

Brenda C.
March 08, 2016
Worst ever! Stay away!
Stinky dirty old rooms. Don't go near this hotel, you have been warned!

February 24, 2016
2 star hotel yup
price, near by airport and freeway entrance, food
This hotel offers the basic, it's value for money. It's closed to freeway entrance although my GPS kept misleading me. It's less than 30 mins drive to SFO downtown so I am pretty happy. One thing I don't like is that I got bitten by something, not bed bugs but maybe some insects that fly(not mosquitoes) and they asked for tips to the room keepers. Oh the restaurant is quite nice by the hotel, manager very friendly and helpful, food is great 👍

Brian G.
February 20, 2016
Power Outage
The power went out for 2 hours in the evening and the bosses all left, leaving someone at the front desk unable to field guest questions. The outage seemed limited to the motel as adjacent streets/businesses did not suffer the same problem. This points to weak infrastructure on site and no back up power.