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Recent customer comments

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Very good

based on 1721 reviews
  • Cleanliness 7.2
  • Facilities 6.9
  • Location 7.8
  • Room Comfort/Standard 7.1
  • Service 7.1
  • Value for money 7.2
  • Food/Dining 6.7
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Lokesh J.
December 21, 2015
It is a good place to stay and worth the money.
Cleanliness, location and Rate
It could have been better.

Lai Y.
December 06, 2015
Nice Good Environment
Service Friendly Helpful

Ashley W.
New Zealand
November 30, 2015
Rooms badly deteriorated: don't match photos
Foyer/pool area, location
I made the mistake of only looking at the hotel rating & not the reviews. I've never seen so many bad reviews for a 3 1/2 star hotel. must average ALL ratings since the hotel was brand new. Basically the rooms in the main wing badly need renovating. There's cigarette burns in the curtains, mould in the bathrooms, items broken, furniture worn & it smells BAD. I nearly walked out. The more expensive premium wing seems to be OK hence some reviews are positive. On the plus side the mixed foyer, pool area is really nice like 4 star. Avoid.

khalid S.
United Arab Emirates
November 21, 2015
old hotels needs to change many think. bath room.
Only hotel location. ......
. Hotel staff not frindley special in resturand and operator. House keeping very frindley.

Ali K.
November 13, 2015
I really like the hotel cuz it srounded by all nee
Room , swimming pool & the location
Sooooooo great

Peter M.
United States
October 22, 2015
Nova Platinum in Pattaya
Proximity to Walking street, front desk staff, Pool
There were a couple problems with the type of rooms we were originally booked in, but the front desk staff solved the problems quickly and effectively.

Dirk K.
United Kingdom
October 17, 2015
pool,bed comfort,staff service
2 days

Timothy P.
United States
October 07, 2015
South side of town
Close to walking street. Easy and very cheap transportation.
Great pool with swim up bar. Walking distance to shopping. Close to a lot of night life.

Nirupan C.
September 29, 2015
Excellent Hotel!!!!
Friendly, Calm,Great Loacation
I have Booked Thourgh,Hotel People taken care well as we expected level.

Scott P.
United States
September 28, 2015
Friendly staff, comfortable stay, breakfast brunch
Clean, comfort