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Nova Platinum Hotel

562 Moo 10, Pratamnak Road, Banglamung, South Pattaya, Pattaya, Thailand 20260 (Show on map)

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Area: South Pattaya Number of Rooms: 270

Recent customer reviews

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Very good

7.2

based on
1682 reviews

989 reviews in English

Value for Money
7.2
Location
7.8
Staff Performance
7.1
Hotel Condition/Cleanliness
7.2
Room Comfort/Standard
7.1
Food/Dining
6.7
All reviews (1682)
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Emre K. Solo travelers Canada, January 25, 2016
Rooms need improvement

Helpful staff
3.7
There are some improvements needed in this hotel: The air-conditioning unit makes noise and needs cleaning and maintenance. There are small ants in the room, especially in closet area. The wifi is slow. No tooth-brush in the room.
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Greg B. Couples Australia, January 16, 2016
Gone downhill
4.3
This hotel is totally unsuitable if you have a partner, it was a very uncomfortable stay for my wife. There are a large number of single South Asian males who stay at this hotel now and their behaviour towards females is disgraceful. My friend and his wife were so unnerved by the rude staring and suggestive comments that they moved to another hotel even though they had prepaid for 3 nights at Nova and forfeited their room charges. At nights there are a large number who congregate near the hotel to talk to the male guests who sit on the front steps of the hotel. I have been staying at this hotel a couple of times every year since it opened and will not be doing so again. The rooms are starting to look tired and the internet connection was hopeless.
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Carol W. Couples United Kingdom, January 9, 2016
good location

great location bear to entertainment
8
Have stayed here in the past.Great location near to Walking street. Swimming pools are very good,yet busy at times. Food is expensive but good
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Peter C. Couples United Kingdom, January 8, 2016
Nova platinum

Pool, service, location
8
Overall a good stay food in hotel a bit pricey but good and plenty of places to eat in walking distance
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Lokesh J. Groups India, December 17, 2015
It is a good place to stay and worth the money.

Cleanliness, location and Rate
8.3
It could have been better.
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Ashley W. Solo travelers New Zealand, November 29, 2015
Rooms badly deteriorated: don't match photos

Foyer/pool area, location
3.3
I made the mistake of only looking at the hotel rating & not the reviews. I've never seen so many bad reviews for a 3 1/2 star hotel. must average ALL ratings since the hotel was brand new. Basically the rooms in the main wing badly need renovating. There's cigarette burns in the curtains, mould in the bathrooms, items broken, furniture worn & it smells BAD. I nearly walked out. The more expensive premium wing seems to be OK hence some reviews are positive. On the plus side the mixed foyer, pool area is really nice like 4 star. Avoid.
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Khalid B. Solo travelers United Arab Emirates, November 20, 2015
old hotels needs to change many think. bath room.

Only hotel location. ......
2.7
. Hotel staff not frindley special in resturand and operator. House keeping very frindley.
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Ali A. Couples Oman, November 12, 2015
I really like the hotel cuz it srounded by all nee

Room , swimming pool & the location
8
Sooooooo great
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Lai J. Couples Malaysia, November 4, 2015
Nice Good Environment

Service Friendly Helpful
9.7
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Peter M. Groups United States of America, October 20, 2015
Nova Platinum in Pattaya

Proximity to Walking street, front desk staff, Pool
8
There were a couple problems with the type of rooms we were originally booked in, but the front desk staff solved the problems quickly and effectively.
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