Very good 7.4
Based on 30 reviews

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About Novena Palms Motel


The Novena Palms Motel guarantees guests a pleasant stay whether in Brisbane for business or pleasure. Situated only 14km from the city center, guests are well located to enjoy the town's attractions and activities. With its convenient location, the hotel offers easy access to the city's must-see destinations. Novena Palms Motel also offers many facilities to enrich your stay in Brisbane. Top features of the hotel include shuttle service, facilities for disabled guests, tours, room service, and a car park. The motel is home to 20 bedrooms, all tastefully furnished to provide comforts such as a balcony/terrace, hair dryer, air conditioning, and DVD/CD player. The hotel's host of recreational offerings ensures you have plenty to do during your stay. Whatever your purpose of visit, Novena Palms Motel is an excellent choice for your stay in Brisbane.
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  • free Wi-Fi in all rooms


  • car park
  • airport transfer

Food & beverage

  • room service
  • restaurant(s)


  • pets allowed

Cleaning services

  • laundromat

Guest services

  • express check-in/check-out
  • luggage storage
  • tours

On-site facilities

  • facilities for disabled guests
  • smoking area

Business & money services

  • business center

Languages Spoken

  • English
  • Thai
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The property provides a drop-off service to the airport.

Reception is open from 08:00 AM to 08:00 PM. Guests arriving outside these hours are requested to contact the property directly prior to arrival so alternative arrangements can be made.

Drop off service is not available on December 25 and December 31.

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-4 year(s) Stay for free if using existing bedding.
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 02:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 14.2 Km
Distance to Airport: 8.6 Km
Non-Smoking Rooms / Floors: Yes
Number of Floors: 2
Number of Restaurants: 1
Number of Rooms : 20
Reception Open Until: 08:00 PM
Room Voltage: 240
Time to Airport (Minutes): 7
Year Hotel Built: 2011
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Recent customer comments

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Very good

  • Hotel Condition/Cleanliness 8.2
  • Facilities 7.6
  • Location 8.1
  • Room Comfort/Standard 7.4
  • Service 7.5
  • Value for Money 7.2
  • Food/Dining 5.7

Geoff B.
July 01, 2016
Overnight stay
Close to the airport and not far from Toombul and Chermside shopping centres.

Sarah J.
June 20, 2016
Great location
I stayed 1 night due to collecting my husband from the airport. Excellent location as close enough without hearing planes or traffic noise. Friendly and helpfull staff. Large rooms with everything you need for a night stop over. I will definitely stay here again

Paul L.
May 26, 2016
Novena Palms
Very clean, would be useful if breakfast started earlier than 8, as the airport shuttle starts at before 7, you leave without having breakfast. Nice motel, meets basic needs very well.

Vivek M.
April 11, 2016
Good Facility
Good facility

South Korea
March 21, 2016
Location good from the airfort
Good! have funy time

Michael H.
December 08, 2015
Happy stay
Location to the Brisbane entertainment center, relaxed feel and room cleanliness....

Bev N.
New Zealand
November 25, 2015
Location to airport,secruity and the lady was very helpful.
Our stay was very good the meal we had was well presented,the room was clean the staff friendly and we had the most spectacular thunder and lightening display to top our stay off. Thank you well done.

Mary D.
November 17, 2015
Motel Reveiw
Cleanliness, Location and King size bed
Excellent, Management very friendly and helpful, Free shuttle bus to the airport.

Karyn A.
New Zealand
April 29, 2015
Too expensive, nothing like photos
Free transfer to airport, king bed
Short thank goodness, not as portrayed in advertisements, no pool, horrible cabins on entry to hotel rooms, unattractive grounds/surroundings, too expensive, cheap threadbare towels, pillows hard as rocks, nothing inviting to entice us back or to encourage other people to use.

keith L.
United Kingdom
January 28, 2015
good for an overnight stay
The food
Adequate, and the free shuttle to the airport next morning was most appreciated.