Excellent 8.7
Based on 623 reviews

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About Novotel Auckland Airport Hotel


Novotel Auckland Airport Hotel, located in Auckland Airport, Auckland, is a popular choice for travelers. Only 21.2 km from the city center, the hotel's strategic location ensures that guests can quickly and easily reach many local points of interest. For those of you who want to venture out, Auckland International Airport, Butterfly Creek, Hillcrest Hospital are just some of the attractions available to visitors.

Accor Hotels is renowned for its quality services and friendly staff, and Novotel Auckland Airport Hotel lives up to expectations. The hotel offers access to a vast array of services, including 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out, luggage storage.

Guests can choose from 263 rooms, all of which exude an atmosphere of total peace and harmony. The hotel offers wonderful recreational facilities such as fitness center to make your stay truly unforgettable. Discover an engaging blend of professional service and a wide array of features at Novotel Auckland Airport Hotel.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Car park

Fitness & recreation

  • Fitness center

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar


  • Pets allowed

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Concierge

On-site facilities

  • Facilities for disabled guests
  • Family room
  • Elevator
  • Smoking area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Business & money services

  • ATM
  • Currency exchange

Languages spoken

  • English
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 32 NZD
Check-In From: 14:00PM
Check-Out Until: 11:00AM
Distance from City Center: 21.2 km
Distance to Airport: 17.6 km
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 263
Year Hotel Built: 2011
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Recent customer comments

Filter by traveler type

  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.3
  • Location 9.7
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 7.9
  • Food/Dining 7.6
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August 22, 2016
More varieties of dining places would be better. But as a whole. I'm satisfied.

Carson S.
United States
July 25, 2016
Excellent everything! Rooms service, staff, clean, meals and ect spot on!!!

Ying Z.
June 13, 2016
Convenient Location
Great place if you have to staton enigma a catch the next day flight!

Nicholas O.
New Zealand
May 20, 2016
It's a Novotel - It's great
Regular upmarket hotel, nothing interesting to say about this, you get what you pay for and paying more means you get great everything. I recommend going over to the departures area and having the steak from the bar place up the escalator and to the right. Mine came out Medium well instead of Medium rare, however it was so tasty and flavourful and tender I didn't need to send it back. Obviously being across the road, literally, this is the place to stay for convenience on an early flight the next day.

Steven W.
May 17, 2016
Online checkin did not work as it refused to recognise reservation, however no problems on checkin. Remote control in my room was dysfunctional. My room card only allowed me to access my floor (7) so this caused difficulties accessing colleagues who were accomodated on other floors. Lots of litter around hotels exterior which I found unattractive.

June M.
New Zealand
May 11, 2016
flying out early
ideal for use and location but not particularly kid friendly

Kazuaki I.
May 07, 2016
Super Convenient Location
Location is super easy to access to international airport. Just 3mins from check in counter. But please be careful that it is far from the domestic airport. And also rental car location is different from domestic. So you have to choose International Airport if you come from overseas.

Qiang G.
April 16, 2016
very good
very good

cleide A.
April 10, 2016
Excellent for a layover in Auckland!
Great place if you have to staton enigma a catch the next day flight!

Julia F.
April 08, 2016
Novotel a bit tired
The location for the hotel is very good. You can pack your bags and literally walk across the road to the airport. The rooms are nice, although looking a little tired and in need of a bit of renovation. The hotel seems to cater for business travellers more that families. The disappointing part was booking on Agoda for "2 queen size beds" and then getting 2 double beds in the room, which is just a little too small to put an older child with a parent in them. Novotel & Agoda need to get their facts right on this, as the detail on bed size is a major one ! The restaurant was a little limited on the type of food offered, and could benefit with a wider range, at a more reasonable price. The kids menu for a steak was said to be too small for my 12yr old son ! He ordered an adult steak dish, and was given a steak which was sliced already, and which looked quite small as well. The staff were friendly, and while I was disgruntled about the bed size they did try to help with the limited rooms they had. Extra pillows were no problem, and they have a few different types to cater for different needs. The wake up call arrived 10 mins early, and at a booked 4:45am am, I really would have preferred those extra 10 minutes of sleep.

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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