Excellent 8.7
Based on 621 reviews

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About Novotel Auckland Airport Hotel


For travelers who want to take in the sights and sounds of Auckland, Novotel Auckland Airport Hotel is the perfect choice. Set 21.2 km from the excitement of the city, this 4-star hotel commands an excellent location and provides access to the city's biggest attractions. With the city's main attractions such as Auckland International Airport, Butterfly Creek, Mangere Mountain within close reach, visitors to the hotel will just love its location.

Accor Hotels is renowned for its quality services and friendly staff, and Novotel Auckland Airport Hotel lives up to expectations. To name a few of the hotel's facilities, there are 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out, luggage storage.

The ambiance of Novotel Auckland Airport Hotel is reflected in every guestroom. television LCD/plasma screen, internet access – wireless, internet access – wireless (complimentary), non smoking rooms, air conditioning are just some of the facilities that can be found throughout the property. The hotel's recreational facilities, which include fitness center are designed for escape and relaxation. Whatever your purpose of visit, Novotel Auckland Airport Hotel is an excellent choice for your stay in Auckland.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • car park

Fitness & recreation

  • fitness center

Food & beverage

  • 24-hour room service
  • room service
  • restaurant
  • coffee shop
  • bar


  • pets allowed

Guest services

  • express check-in/check-out
  • luggage storage
  • newspapers
  • concierge

On-site facilities

  • facilities for disabled guests
  • family room
  • elevator
  • smoking area

Health and security

  • 24-hour front desk
  • safety deposit boxes

Business & money services

  • ATM/cash machine on site
  • currency exchange
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 32 NZD
Check-In From: 14:00PM
Check-Out Until: 11:00AM
Distance from City Center: 21.2 km
Distance to Airport: 17.6 km
Number of Bars: 1
Number of Restaurants: 1
Number of Rooms : 263
Year Hotel Built: 2011
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Recent customer comments

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  • Hotel Condition/Cleanliness 9.2
  • Facilities 8.2
  • Location 9.7
  • Room Comfort/Standard 8.9
  • Service 8.8
  • Value for Money 7.9
  • Food/Dining 7.6

Ying Z.
June 13, 2016
Convenient Location
Great place if you have to staton enigma a catch the next day flight!

Nicholas O.
New Zealand
May 20, 2016
It's a Novotel - It's great
Regular upmarket hotel, nothing interesting to say about this, you get what you pay for and paying more means you get great everything. I recommend going over to the departures area and having the steak from the bar place up the escalator and to the right. Mine came out Medium well instead of Medium rare, however it was so tasty and flavourful and tender I didn't need to send it back. Obviously being across the road, literally, this is the place to stay for convenience on an early flight the next day.

Steven W.
May 17, 2016
Online checkin did not work as it refused to recognise reservation, however no problems on checkin. Remote control in my room was dysfunctional. My room card only allowed me to access my floor (7) so this caused difficulties accessing colleagues who were accomodated on other floors. Lots of litter around hotels exterior which I found unattractive.

June M.
New Zealand
May 11, 2016
flying out early
ideal for use and location but not particularly kid friendly

Kazuaki I.
May 07, 2016
Super Convenient Location
Location is super easy to access to international airport. Just 3mins from check in counter. But please be careful that it is far from the domestic airport. And also rental car location is different from domestic. So you have to choose International Airport if you come from overseas.

Qiang G.
April 16, 2016
very good
very good

cleide A.
April 10, 2016
Excellent for a layover in Auckland!
Great place if you have to staton enigma a catch the next day flight!

Julia F.
April 08, 2016
Novotel a bit tired
The location for the hotel is very good. You can pack your bags and literally walk across the road to the airport. The rooms are nice, although looking a little tired and in need of a bit of renovation. The hotel seems to cater for business travellers more that families. The disappointing part was booking on Agoda for "2 queen size beds" and then getting 2 double beds in the room, which is just a little too small to put an older child with a parent in them. Novotel & Agoda need to get their facts right on this, as the detail on bed size is a major one ! The restaurant was a little limited on the type of food offered, and could benefit with a wider range, at a more reasonable price. The kids menu for a steak was said to be too small for my 12yr old son ! He ordered an adult steak dish, and was given a steak which was sliced already, and which looked quite small as well. The staff were friendly, and while I was disgruntled about the bed size they did try to help with the limited rooms they had. Extra pillows were no problem, and they have a few different types to cater for different needs. The wake up call arrived 10 mins early, and at a booked 4:45am am, I really would have preferred those extra 10 minutes of sleep.

Carolyn G.
March 30, 2016
Always a good stay, but expensive
I like staying at this hotel for its location, cleanliness, service and ambience. But you pay for it!

Brenda K.
United States
March 18, 2016
Perfect arrival and departure airport - worth every penny
We stayed at this hotel both the night we arrived and the night before we departed New Zealand. It was worth every penny to stay so close to the airport - the room was clean, bed incredibly comfortable and the staff delightful.