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Novotel Auckland Airport Hotel

Ray Emery Drive, Auckland Airport, Auckland, New Zealand (Show on map)

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Area: Auckland Airport Number of Rooms: 263

Recent customer reviews

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Fantastic

8.7

based on
479 reviews

Value for Money
7.9
Location
9.7
Staff Performance
8.8
Hotel Condition/Cleanliness
9.2
Room Comfort/Standard
8.8
Food/Dining
7.6
All reviews (479)
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Richard A. Couples Australia, June 19, 2014
20 mins of free internet acccess in lobby -v.poor

proximity to airport, comfortable beds, quiet rooms
7.3
For $190 per room, I expected to have unlimited internet access in my room. I was directed to the one of two computers in the lobby and advised that I had 20 mins of free access before needing to pay an hourly rate. The tap water in rooms on 9th floor is not suitable to drink. It is tainted with 'new pipe taste'. I had to persuade concierge to send up 2lt lts of the lobby filtered water or similar.Concierge firstly suggested that there was bottled water in mini bar that I could use at $7.00 a bottle, I declined this and insisted that I have a jug of water sent to room. The checking in was very slow, if you don't use the mini bar, checking out is fast.
Timothy G. Couples United States of America, June 17, 2014
Best overnight between flights

Location, quiet, design of room
8.3
Great
Keith L. Couples New Zealand, June 14, 2014
Excellent in every way

Staff courtesy and helpfulness :nearness to airport:high standard of breakfast
10
We cannot fault this Novotel Auckland Airport. Three weeks before our stay on Friday 13 June we stayed the night before our flight to Port Douglas and I left my walking stick in the bedroom. The staff member who was dealing with us said she would look into it and when we returned to our room my stick was there. We also slept very well and were not aware of any loud aeroplane noise . We will readily recommend the Novotel Auckland Airport to friends
Robyn B. Couples Australia, June 12, 2014
overnight

proximity to airport, comfortable beds, good breakfast
8.3
Was just a short overnight stay but beds were comfortable, no noise from planes.
Valerie W. Couples Australia, June 7, 2014
Very comfortable for an overnight stay

Opposite airport terminal, room was quiet, clean and comfortable
9
No complaints for our brief stay
Eyvonne L. Couples United States of America, June 2, 2014
Great stay on our honeymoon

location, service, comfort
9.7
Simon C. Couples Australia, May 30, 2014
Very good

location, staff, facilities
7.7
Very good. Don't think we had a king size bed though.
Lyn K. Couples New Zealand, May 27, 2014
Efficient friendly service, close to the Airport.

Proximity to Airport for early morning flights, friendly staff, clean room
9.3
Eyvonne L. Couples United States of America, May 27, 2014
Great stay during our honeymoon

Location, service, enviornment
9
Donald D. Couples New Zealand, May 19, 2014
a good nights sleep

at airport
7.7
very adaquate. we were only there as it is in the airport and we had an early flight.

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Customer Reviews - Novotel Auckland Airport Hotel, Auckland

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