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Novotel Auckland Airport Hotel

Ray Emery Drive, Auckland Airport, Auckland, New Zealand (Show on map)

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Area: Auckland Airport Number of Rooms: 263

Recent customer reviews

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Fantastic

8.6

based on
433 reviews

Value for Money
7.8
Location
9.7
Staff Performance
8.8
Hotel Condition/Cleanliness
9.1
Room Comfort/Standard
8.8
Food/Dining
7.5
All reviews (433)
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Elaine H. Solo travelers New Zealand, November 12, 2013
great place to stay for early flights

location, location ,location
8.7
Margaret R. Solo travelers New Zealand, November 12, 2013
Such a wonderful property. Superb large clean room

Easy access to airport, excellent for transit passengers,
9.3
June M. Couples New Zealand, November 5, 2013
Perfect for easy access to the airport

On the airport doorstep - good restaurant - good food - vey helpful concierge and I think he was a trainee - a good one to keep!
8.7
Check in staff and concierge - excellent - restaurant staff only average - one spilt water on the table - it was not cleaned properly - training will improve this issue we only had one day in Auckland and invited friends to come for dinner - there were 5 of us I total - dinner and drinks averaged NZD 100 per person. Our guests said they would also stay for an early morning departure next time they travel.
Priscilla D. Solo travelers New Zealand, November 2, 2013
a quick overnight stay

efficient and friendly staff, proximatiny to airports, cleamliness
10
fast and efficent staff,stay was great for one night
Brent E. Business travelers New Zealand, October 24, 2013
Nice hotel very handy to airport

Good sized rooms, comfy bed, right across road from airport terminal
8
No free internet and a too pricey for extended stays.
Rosalia D. Business travelers Singapore, October 20, 2013
Disappointing

Located close to the airport
7
Disappointing level of service. My laundry was not collected and my room service was not delivered on time.
Rosalia D. Business travelers Singapore, October 20, 2013
Disappointing

close to the airport
6.3
Poor level of service. Needs to be improved tremendously if they want to attract business travellers
Jean T. Couples United Kingdom, October 19, 2013
Very convenient

resturant, wifi
9.3
very quick checkin, great room, good food, very close proximity to airport, lovely checkin staff
Clement T. Business travelers New Zealand, October 18, 2013
Overnight stay for biz trip.

Close to airport, bar, secure rooms
9
Realy nice rooms, modern & comfortable & found the staff great, and a perfect place to stay for overnight trip. Would recommend a outside area for smokers, and also for getting out of the northerly wind.
Rosalia D. Business travelers Singapore, October 17, 2013
Average

This hotel did not stand out as anything special
7
Service level needs improvement if they are to encourage more business travellers

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Customer Reviews - Novotel Auckland Airport Hotel, Auckland

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