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2015
Excellent 8.2
Based on 6027 reviews

Recent customer comments

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Excellent



based on 6027 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.6
  • Location 9.4
  • Room Comfort/Standard 8.2
  • Service 8.1
  • Value for Money 7.8
  • Food/Dining 7.5
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Quek A.
Singapore
August 17, 2016
Good location
Very convenient location

chng C.
Singapore
August 17, 2016
Cleanliness
I stay at the Novotel between 11/8/16 to 15/8/16 .Overall was satisfied . But the room cup was no clean ,it with lipstick mark & lips-mark ....

Khac N.
Vietnam
August 15, 2016
Perfect location.
Live the central-ness, next to everything in Paragon District: from shopping to cinema, from bookstore to great sushi places. Love the choice.

jasem W.
Kuwait
August 15, 2016
This time is not suitable for maintenance at hotel. The hotel crowded with tourists

Henry C.
Hong Kong
August 15, 2016
Lost and found
This hotel has helped me to not only find my iPad but also delivered it to Pattaya at their own expense. I was pretty worried that I will not get the missing iPad as I have some important information in there. It was fantastic that the staff of the hote goes all out and return the iPad to me before I leave Thailand. Thanks again for their help.

TEK T.
Singapore
August 14, 2016
Excellent location
Excellent location but hotel lobby was undergoing renovations, whereby check-in area is very congested. I have reserved a room days earlier, but rooms were over-booked when I checked in, so had to wait for more than an hour to get my room. Minor dissatisfaction due to Air-conditioning too cold whereby the temperature control was not working, had feedback to concierge and promised to rectify this in due course. Overall, a pleasant stay.

meei S.
Singapore
August 13, 2016
Waiting time for new clean room is 1hr plus
Waiting time for new clean room is 1hr plus

Wei C.
Singapore
August 13, 2016
Great location
Hotel was right beside the train station

Wei C.
Singapore
August 13, 2016
Great location
Hotel was right beside the train station. It was very accessible to the Malls and places of interest.

Cheryl W.
Singapore
August 12, 2016
good location
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