Excellent 8.5
Based on 4731 reviews

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About Novotel Bangkok Platinum Pratunam


Situated just above Platinum Mall in the heart of Bangkok's fashion district, Novotel Bangkok Platinum Pratunam offers you easy access to the best of Bangkok's entertainment and tourist attractions. With over 2500 shops, Platinum Fashion Mall is Southeast Asia's largest wholesale and retail shopping center. Central World Shopping Center, Siam Square, MBK, Pratunam market, and BTS skytrain stations are all within walking distance. The hotel itself is a blend of comfort and technology, making for a perfect accommodation. All 283 well-designed rooms feature thoughtful amenities to ensure an unparalleled sense of comfort. This hotel offers numerous onsite facilities to satisfy guests such as two bars and one restaurant, five multi-purpose meeting rooms, Wi-Fi internet, swimming pool, fitness center and an indoor car park. Novotel Bangkok Platinum Pratunam is the perfect choice for your next holiday or business trip.
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  • free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • taxi service
  • car park
  • airport transfer
  • car hire
  • shuttle service

Fitness & recreation

  • fitness center
  • massage
  • steamroom

Swimming & soaking

  • outdoor pool

For kids

  • children's playground
  • kids club
  • pool (kids)

Food & beverage

  • 24-hour room service
  • room service
  • restaurant(s)
  • coffee shop
  • poolside bar
  • bar
  • restaurant [halal]


  • pets allowed

Cleaning services

  • daily housekeeping
  • laundry service
  • dry cleaning

Guest services

  • shrine
  • private check in/check out
  • luggage storage
  • babysitting
  • newspapers
  • tours
  • concierge

On-site facilities

  • wheelchair accessible
  • facilities for disabled guests
  • elevator
  • executive floor
  • shops
  • smoking area
  • shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • safety deposit boxes
  • lockers
  • 24-hour check-in
  • doorman

Business & money services

  • photocopying
  • fax machine
  • printer
  • meeting facilities
  • currency exchange

Languages Spoken

  • English
  • German
  • Thai
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1600 THB
Breakfast Charge (when not included in room rate): 530 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Distance to Airport: 35 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 25
Number of Restaurants: 1
Number of Rooms : 283
Room Voltage: 220
Time to Airport (Minutes): 50
Year Hotel Built: 2011
Year Hotel Last Renovated: 2011
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Verified traveler reviews

Filter by traveler type

  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

ching L.
July 29, 2016
Overall GOOD!!!
Location is good, room and breakfast spread are not bad.

heryanto K.
July 29, 2016
great location
near to platinum , central world, siam paragon mall, night streetfood and clean room

Lee L.
July 29, 2016
Great stay
Request for an extra bed and was charged THB 1531/night. Overall great hotel, fantastic location and great service too.

Chor L.
July 28, 2016
Great location for shopping and food. However, there should be some security measures in place at the escalator from level 5 shopping floor to level 6 hotel reception. It is too open to intruders. Room is clean and comfortable but we wonder why is there no lock to the bathroom door. The air-con is too cold for us. We still can feel the cold air after switching off the air-con in the room. Good variety of food at breakfast buffet. It is a pleasant surprise that there is oriental vegetarian food. Good effort!

Shi G.
July 28, 2016
Check-in and check-out process is long and receptionist is not very friendly.

Andrew W.
July 28, 2016
Good hotel at the heart of Bangkok
This is indeed a good hotel. average experience is satisfactory.

July 26, 2016
4D3N Stay
In fact this is our first visit to Bangkok but after 4 days touring around here we find this a perfect location for us to gain access to Platinum, Big C, Central World and Siam Paragon. Will definitely come back again as our overall stay were satisfying - very friendly staff, clean room and good food.

Sunmarlinda G.
July 26, 2016
Best location for those who want to shop at Platinum. Staffs are nice and the place is very clean! Recommended!

July 26, 2016
excellent location
great location for all shoppers to platinum or pratunam areas.

limi S.
July 25, 2016
impolite staff
great location