Excellent 8.5
Based on 4784 reviews

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About Novotel Bangkok Platinum Pratunam

Description

Situated just above Platinum Mall in the heart of Bangkok's fashion district, Novotel Bangkok Platinum Pratunam offers you easy access to the best of Bangkok's entertainment and tourist attractions. With over 2500 shops, Platinum Fashion Mall is Southeast Asia's largest wholesale and retail shopping center. Central World Shopping Center, Siam Square, MBK, Pratunam market, and BTS skytrain stations are all within walking distance. The hotel itself is a blend of comfort and technology, making for a perfect accommodation. All 283 well-designed rooms feature thoughtful amenities to ensure an unparalleled sense of comfort. This hotel offers numerous onsite facilities to satisfy guests such as two bars and one restaurant, five multi-purpose meeting rooms, Wi-Fi internet, swimming pool, fitness center and an indoor car park. Novotel Bangkok Platinum Pratunam is the perfect choice for your next holiday or business trip.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Taxi service
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Fitness & recreation

  • Fitness center
  • Massage(s)
  • Steamroom

Swimming & soaking

  • Swimming pool [outdoor]

For kids

  • Playground
  • Kids club
  • Swimming pool [kids]

Food & beverage

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar
  • Restaurant [halal]

Pets

  • Pets allowed

Cleaning services

  • Daily housekeeping
  • Laundry service
  • Dry cleaning

Guest services

  • Shrine
  • Check-in/check-out [private]
  • Luggage storage
  • Babysitting service
  • Newspapers
  • Tours
  • Concierge

On-site facilities

  • Wheelchair accessible
  • Facilities for disabled guests
  • Elevator
  • Shop(s)
  • Smoking area
  • Shared lounge/TV area

Health and security

  • 24-hour security
  • 24-hour front desk
  • Safety deposit boxes
  • Lockers
  • Check-in [24-hour]
  • Doorman

Business & money services

  • Photocopying
  • Fax machine
  • Printer
  • Currency exchange

Languages spoken

  • English
  • German
  • Thai
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-15 year(s) Stay for free if using existing bedding.
  • Guests over 15 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 1600 THB
Breakfast Charge (when not included in room rate): 530 THB
Check-In From: 02:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 5 km
Distance to Airport: 35 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 25
Number of Restaurants: 1
Number of Rooms : 283
Room Voltage: 220
Time to Airport (Minutes): 50
Year Hotel Built: 2011
Year Hotel Last Renovated: 2011
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Recent customer comments

Filter by traveler type
Excellent



  • Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 7.7

Sara R. from Malaysia
Groups
Stayed 4 nights in August 2016
Wonderful Holiday
We enjoyed our stay in the hotel. Staffs were friendly & very accommodating. Its convenient and feels safe. On that note, mini bar things should be kept in the mini bar & not outside. It can be misunderstood by guest.
Reviewed August 25, 2016

Sara R. from Malaysia
Groups
Stayed 3 nights in August 2016
Shopping Buddies
It was a wonderful stay in the hotel with great hospitality given by the staffs. However, area to improve would be in-room dining. There was communication barrier with the staff & he didn't understand the request. This lead to an unpleasant conversation. Staff who handles calls should be able to understand & converse in English.
Reviewed August 25, 2016

Hsieh N. from Singapore
Couples
Stayed one night in August 2016
excellent
clean modern great location and value for money
Reviewed August 24, 2016

PEIK L. from Malaysia
Couples
Stayed 3 nights in August 2016
Location
This is our second time stay in this hotel, booked a king size bed same with last time but given a corner room without bathtub n smaller room size. And was told that that is room type we booked. Bell boy was not helpful to call a taxi for us, but it's still convenient to look for taxi at the main road side. Price is keep increasing I think due to more customers choosing this hotel. Location is best for u to shop around pratunam area.
Reviewed August 24, 2016

Ong G. from Singapore
Families with young children
Stayed 3 nights in August 2016
Good location
Good location and nice hotel.
Reviewed August 24, 2016

Michael P. from Philippines
Families with young children
Stayed 2 nights in August 2016
Near the shopping areas, was pretty packed during our stay. Busy hotel
Taxis or Uber drivers have a hard time finding the lobby entrance
Reviewed August 22, 2016

Josephine S. from Singapore
Couples
Stayed 3 nights in August 2016
Good location and excellent service
We had a smooth check-in and was assigned a clean room on the top floor. It was very quiet except the corridor was very stuffy the moment we got out of the lift or out of our room. Service is excellent and we were happy with the cleanliness.
Reviewed August 22, 2016

Martin L. from Singapore
Couples
Stayed 3 nights in November 2015
Novotel Bangkok
good
Reviewed August 21, 2016

Lina T. from Indonesia
Solo travelers
Stayed 2 nights in August 2016
Great place to stay
I always stay at this htl since they opened few years ago. Very convenient htl to stay as it attached with the best wholesaler in Bkk. Easy access to find good local food and very friendly staffs.
Reviewed August 21, 2016

Ng S. from Singapore
Couples
Stayed one night in August 2016
BKK Trip
Disappointed in the check-in service. The check in time supposed to be at 2pm but in the end we had to wait till 3.30pm then we can check in. Reason is the other guest paid for a late check out. So UNFAIR to us in this case. Only offer to let us have a late check out at 1pm which we do not need it.
Reviewed August 19, 2016



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