arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.5
Based on 4727 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4727 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Chong S.
Singapore
March 24, 2015
Novotel Platinum Pratunam
Great Staff, Great Food & Great Location
Location wise is a plus ... The Hotel's staff really put up comfort stay for me & family. Really highly recommended! Two thumbs up!

Myint K.
Myanmar
March 22, 2015
Location
Location, food, shopping
Good

Myint K.
Myanmar
March 22, 2015
Good Location
Location, food, shopping
Good

Leow G.
Singapore
March 22, 2015
Bangkok shopping trip
clean, convenient and good amenities.
Very good

SERLES I.
Singapore
March 22, 2015
-
-
-

Boon L.
Singapore
March 22, 2015
Fantastic stay at Novotel platinum for 4th time
Convenient location, extremely helpful concierge Mr Pong, great breakfast spread.

Wong S.
Singapore
March 22, 2015
Very location and very clean the room
Good location good customer service room very clean
Very satified with the service n room cleanliness

Wan H.
Malaysia
March 21, 2015
Feeling disappointed.
Only good location for those who want to shop at Platinum Shopping Mall, nothing else impress me.
Cleanliness of the room can be improved. The first day didn't clear the trash and the second day didn't vacuum the floor. Everyone can come up to the room, feel unsecured about that. No security check for those who enter the hotel.

Shahira A.
Singapore
March 21, 2015
Great stay, friendly staffs
The Hotel n Staffs were great, room is big n comfy & shops are everywhere.
My stay was a pleasant one. When I reached at e hotel e front desk told me that she's giving me a room wif sofa as I have 2young kids wif me, but it's not ready yet. I have to wait for an hr. So we went to survey e shopping mall while waiting. After we got our room, e front desk that attended to us earlier called us n told me if I want an extra bed as their policy is if there're young kids were entitled for one.. That is great! B/fast spread was ok but we were entertained by a 1pc musician. Shops are everywhere around the hotels..very convenient but price wise not as cheap as b4...to find a halal food was ok I guess as I've done my research b4 hand!😄 Hotel spa was great! Maybe I was lucky to get a pair of great hands n the therapist is very good. The only thing I hate is e traffic n road dust...AND, I forgotten n left my Hard Rock Cafe Merchandises behind, in e room cupboard!! Other than that, our stay was good!

LIM C.
Singapore
March 21, 2015
Awesome staff, service, buffet breakfast, location
The wide variety of breakfast choices, fluffy bed n pillows, room size is big, location is great!
Best hotel ever I have stayed in Bangkok from the 6th previous trip. Will definitely stay here again the next time I am here. The breakfast changes daily and there's simply too many choices for my stomach to choose from. Room is huge enough for me to open 3 luggages at the same time. Love the sofa bed too..it makes me wanna lie on it and not do anything. Awesome location too! Just above platinum mall i can unload my loots anytime without having to travel a long way. Even for a toilet break i can just go back to the hotel too. Staffs are helpful and friendly as well. Hotel is new! The free tuk tuk service is awesome! We used it to go to Siam paragon twice! So convenient and we can save the trouble of walking and haggling with the cabs/tuk tuk.