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Excellent 8.5
Based on 4715 reviews

Recent customer comments

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Excellent



based on 4715 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Mark C.
Singapore
March 07, 2015
An Enjoyable and Rejuvenating Stay!
Comfortable Bed, Hotel Cleanliness and Proximity to Shopping Malls.
We were well rested in the comfortable bed after a day of shopping. The breakfast buffet spread has good variety and we enjoyed the food while being serenaded by the in-house singer. We were impressed by the service of Ms Hom. She was very helpful and pleasant. She even remembered our choice of drinks. Outstanding! We were again surprised by the two bellhops who helped us with our luggage during our checkout. They went out of their way to bring our luggage across the busy streets to a spot where we could get a taxi. They flagged down a taxi and ensured that we were on our way to the airport. Excellent service! In general, most of the staff whom we have encountered were pleasant and helpful.

Harikrishna G.
Australia
March 07, 2015
Value for money and great location!!
Location , comfort and service !!
I would always love to come back again !!

ser S.
Malaysia
March 07, 2015
Not so satisfying stay
Location, location & location
It was fairly unsatisfying. The internet is not stable (at all!) corridor is noisy with some of the customers talking loudly in early morning. Check in was slow and i don't even wanna mention the pillow. Air cond is super cold even at 30 degrees with lowest fan speed. And they charge me half a thousand ringgit a day. Wont be staying here anymore.

defry L.
Indonesia
March 07, 2015
Good locarion
Nice clean hotel
It was nice clean hotel amd good location right on the spots

Fan K.
Singapore
March 06, 2015
Pleasant stay
Room toilet space

Michelle R.
Philippines
March 06, 2015
Wonderful stay at Novotel Platinum in Bangkok
Great hotel location, good breakfast, helpful hotel staff
Great value for your money! Central location to either shopping areas or even Central world convention place. Breakfast was good but wish they could change food selection once in a while. Hospitable staff. Starbucks right at the Ground floor. Tuk tuk service offered but difficult to catch due to their many guests. Would go back if I had another chance.

Kelvin Z.
Singapore
March 06, 2015
Good
Wireless location friendly
Good

Patricia F.
Singapore
March 06, 2015
Location and everything was good and great.
Very good location and facilities. However, getting around is a problem due to traffic jam in the area.
Very good location and facilities. However, getting around is a problem due to traffic jam in the area.Had to pre-book a taxi to the airport, cost Baht 800!!

Weng L.
Singapore
March 06, 2015
Great stay
Clean
Great but the room can be bigger

AI W.
Singapore
March 05, 2015
Nice stay
Good location, very comfy, good service
Second stay at this hotel, one of the hotel I will book because is so near to the shopping area.