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Excellent 8.5
Based on 4674 reviews

Recent customer comments

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based on 4674 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

February 21, 2015
a very pleasant hotel stay
location,hotel condition,staff performance

9.7 Ly J.
February 20, 2015
We stay for transit
Good service nice room good breakfast
Good we like it

8.3 Riyanto H.
February 20, 2015
Very helpful staff
Very helpful staff

9 Camillia W.
February 19, 2015
4 star hotel well rated
Clean, comfort & strategic location
It was a total comfort stay, the room is just nice for couple stay. The hotel is attached to Platinum Pratunam Shopping Mall which gives you total convenient to shop and search for food

4.3 Sam H.
February 17, 2015
Regret for what i chose.
Location, convenience, new design
not good at all. Took more than 15 mins to check-in or check out. The hotel security was basically not exist at all, with no control of who go up to the floor or who get to use the facilities. The room we stay had linkage from the window frame and i honestly found a KY unwrapped box lying underneath my bed, what a shock! The hotel staff charged me additional 859 BH for the breakfast but i was told to use the coupon for 700BH deduction of the breakfast cost, however, we were in a hurry to catch the taxi so I didn't bother to argue with them anymore and deciding to solve the problem later on with the hotel management. I would choose other hotel for that kind of money!

9.3 Cynthia E.
February 17, 2015
Convenient stay for shoppers.
Location, value for money, good breakfast.
It was worth it.

5.3 Whitney S.
United States
February 17, 2015
Short stay in Bangkok
There are not three best things about hotel others than Close to central wo
The staff was unattentive and very close with check in/out procedures. The room was not clean as there were stains on curtains and comforter. Also, the room service menus had been drawn in like a coloring book. Also the breakfast Buffett was nothing to brag about. I actually felt I'll after eating and chose to eat at outside restaurants. I will be traveling back to Bangkok and thankfully will NOT be staying at the Novotel Platinum Hotel.

6 Sin C.
February 16, 2015
Nice hotel but situated in Avery jam area
Location, food, clean
Overall is good, jus a bit far fr Bts station and located in a very jam area

9.7 Helida K.
February 16, 2015
Excellent location and service!
Food, location and comfort

8.3 Muhammad R.
February 16, 2015
location, bfast, kids club
Was on buisness trip and wife & 1yr old son followed. lighting connection in room to be modified, 1 switch controll all lights. cant on lights for packing at night when son already asleep. son loves the kids club. Wife able to do shopping below hotel while I'm working and attending meeting. Halal bfast served but quality can improve. front desk need to be more proactive & work faster rather then making guest Q to be served.