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Excellent 8.5
Based on 4727 reviews

Recent customer comments

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Excellent



based on 4727 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

teh H.
Malaysia
February 09, 2015
Near to the shopping,night market
Shopping,dinning,relax
Ok lah... Very near to night market ... Surrounding with shopping...

koh Y.
Singapore
February 09, 2015
Good Location, Fantastic Service.
Room, location, services
I went with my family & book for 2 suites. Nice room, fantastic location & service for the hotel staff.

Esther T.
Malaysia
February 09, 2015
Superb
Location,Service, Comfort
Our stay was peasant thoughout the whole trip, the only sad back was the cafe during breakfast hours. It seems like there's short of staff at cafe during breakfast hours. We even noticed there's some tenants went to take the tea/coffee pot to pour their drinks due to lack of staff and no one seems to have time to pour us tea/coffee . Myself and partner waited quite long for tea to be served , last year's stay was better as there's more staff at cafe compared to this round. Novotel was our top list when it comes to travel to bangkok, we will always book this hotel whenever visit to BKK. Stayed almost 4 times.

Eugene O.
Singapore
February 09, 2015
Comfortable Stay
Clean Hotel, Very Friendly Staff, Service Level
The stay was great, the concierge staff was really nice and friendly..

Melisa S.
Indonesia
February 08, 2015
Great place for shoppers!
Convenient location, clean, great service
Me and my friends had pleasant stay here as it is just conveniently located near platinum mall and central world. The concierge service was great. They offered complimentary tuk tuk service and during our last day, they helped us to book a taxi for us. Dining in room service was also not bad.

wong S.
Malaysia
February 08, 2015
enyoable and comfortable stay
friendly staff, clean and close to shopping mall
I had a wonderful 2 nights stay at Novotel Platinum Pratunam from 31 Jan to 2 Feb 2015 since this hotel is linked to Platinum whole sale mall via escalator at 5th floor, friendly staff and clean room. However, there are still some areas of improvements as detailed below; a) intermittent free WIFI reception at room. Should improve the strength of the signal. b) Free Tuk Tuk service should start earlier at 9am instead of 10am. Thanks. I will definitely come back again.

YUKE O.
Malaysia
February 07, 2015
3C - CONVENIENCE, COMFORT AND CLEAN
HOTEL ROOM, STAFF AND TRANSPORT SERVICES
EVERY WAS FINE AND GREAT TO ME AND MY FAMILY , ONLY 1 THING MAY NEED TO TAKE NOTE IS THE IMAGE ON THE CURTAIN IN HOTEL ROOM, MY FAMILY AND FRIEND WAS SHOCK WHEN WAKE UP BY MIDNIGHT . THE IMAGE WAS LOOK LIKE PEOPLE WHICH STANDING THERE. GOT 3 PATTERN IN THE CURTAIN. THE REST WE ARE ALL SATISFY . IF CAN AN GET BETTER RATES IF STAY MORE THAN 3 DAYS

Wan M.
Malaysia
February 07, 2015
shopper paradise
good location for shopping
Comfortable and staff very friendly

Kim T.
Malaysia
February 07, 2015
Good location and friendly staffs
Restaurant's staffs are friendly, food is good and room is clean

julia K.
Kazakhstan
February 07, 2015
comfort
location, room facilities, breakfast
I stayed only one night, between my flights, and decided - next time I will come for more time to bkk and will choose only Novotel Platinum, will also advise to friends. It left very nice rememberance 👍