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Excellent 8.5
Based on 4676 reviews

Recent customer comments

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based on 4676 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

7.7 PEI W.
January 22, 2015
Good location, clean room
Location, room cleanliness, helpful staff
Best location for avid Platinum mall shoppers. It is also near to the Palladium mall (good for night market), Big C Super Centre and Central World (less than 10mins walking distance). Nearest BTS station: Chit Lom (within 10-15mins walking distance) Room was pretty clean and comfy, except for the air-con function. The temperature control doesn't seem to work and we have to keep turning on and off the switch to adapt to the coldness. Other issues are the lack of mirror and dim-ness in the room. Overall, I'll recommend this hotel to travelers who loves shopping in Platinum Mall and Pratunam market.

9.7 Carole S.
January 21, 2015
too perfect!
location, overall hotel condition, price
Perfect. There's free wifi. Welcome drinks. Best of the best is the hotel location! We did everything from shopping, to 4 faced buddha temple, supermarketing..all by FOOT! There's a Starbucks right below, Macdonalds , 7-11. Hotel room is new looking. Broad spacious corridors. Thumbs up. A must-stay hotel for Shoppers!!!

8 Qiujie X.
January 21, 2015
Great location n comfort stay
Location, staff friendliness, room
Located next to platinum mall so it's great for shoppers. Hotel room is clean and staff can communicate well in English. You will never go hungry as there are many eating places to go till late.

8.3 Cai Y.
January 21, 2015
great stay at Novotel
Location, cleanliness and staff's service

8 Rolan C.
January 20, 2015
3 C's
Convenience comfortable clean

9.7 Qiao E.
January 20, 2015
Best hotel with good location and friendly staff
The location is good! Hotel room is very clean, hotel staff are very nice and friendly.
The stay was good! Had a good holiday spent, the location is superb! Nearby has quite a number of place to shop, all walking distance. Nothing to complain about the stay at this hotel. This is my 2nd time staying at this hotel, will definitely stay here the next time when I'm back to bkk.

8.3 Rolan C.
January 20, 2015
Convenient accessible comfortable clean
Clean comfortable convenient
Very nice. Enjoyable

9.7 a D.
January 19, 2015
Wonderful Holidays
Nice, Comfort & good location
very nice and great hotel for my family holidays

9.7 Dale S.
United States
January 19, 2015
Bangkok Pratenum Stay at Novotel
1. Breakfast in The Square was amazing - the best breakfast spread I have every enjoyed! 2. Location was in the thick of things at Pratunam excellent 3. Courtesy Happy Hour
We arrived at the hotel by taxi at 4:00 PM so that was a drag. Traffic was horrendous and I thought I would never stay there again. But once I got to the hotel and settled in it was fantastic and we would certainly stay again. The carpeting was stained so that was a bit of a downer. The exective suite smaller than I expected. But the location turned out to be excellent and the food/dining was over the top at the Happy Hour, dinner in The Square, and breakfast - the breakfast buffet was nearly worth the entire stay. Amazing keep that going!

6.3 Nicholas C.
January 19, 2015
Lifestyle, reasonable and luxury
Location, food and service
It was great, i love the room, food and location