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Excellent 8.5
Based on 4796 reviews

Recent customer comments

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based on 4794 reviews
  • Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 7.7
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March 05, 2015
Always my choice!
Location, delicious Breakfast, Gym
Excellent. Stayed here many times and always my only choice. It is near to platinum mall, central location. This time round, I booked the room with breakfast. There is live singer for the breakfast and it really added a Wow factor to my stay. Looking forward to breakfast everyday. The breakfast is delicious and have many variety.

Jansen K.
March 05, 2015
Concierge staff are very helpful
Location, Concierge Staff, food
It was a pleasant stay. Good response from hotel staff - Room aircon wasn't cold and they rectify the problem immediately.

Joanne H.
March 05, 2015
Novotel Bangkok Platinum
Location, Breakfast was good, Room was Clean
The inner room lock we occupied on the 20th floor was not working. And on the day of checkout, we experienced a rude encounter when the Manager came into our room unannounced and said because we are checking out, he's here to check the mini bar items. This is rude and crazy, opening our room door without informing us. Terrible service!

March 04, 2015
Very noisy hotel, no air condition in lift
Location is good
The hotel is not suitable for those who want quietness and exclusive, as there are many people at lobby, guests lobby no privacy as they don't require access card to rooms, toiletries in room not complete , as there is no supply of toothbrush and comb. Other than that, location is good for shopping and food, rooms spacious and bed comfy.

Seow N.
March 04, 2015
Repeat stay at this hotel
Location, location and location
Ideal location as it is linked directly to the platinum mall. You can easily go back to drop your shopping bags before continuing with more shopping.

Gah T.
March 03, 2015
Great location
Excellent location, comfortable rooms, nice hotel staff
Very good. Definitely will choose this hotel for my next Bangkok trip

March 02, 2015

tan P.
March 01, 2015
toilet and showering area is seperated.
Great staying over there. It's extreme time saving as our bags are full and we can convieniently get back to the hotel empty it and continue shopping. Just 10min, and we're back into the mall!

Wanvisa F.
March 01, 2015
Worth money to stay
Near city center, clean, modern
This hotel room is quite modern. Fully furnished, room a bit small but value of money. Good choice to stay

Tan Y.
February 28, 2015
Great stay with Novotel @ Plantinum Pratunam
Good services, Comfy room & Good location
It was my 2nd time staying at Novotel. The last time I went the hotel is still very new and now it was so much better. The stay was awesome & will definitely go back again. I went with my bf this time round for anniversary celebration and it was so thoughtful of them to give us a cake for celebration! I would also like to compliment their staff for the good and polite services they provided. I would highly recommend to stay in this hotel.