arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.5
Based on 4731 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4731 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Ratchatiya K.
Thailand
January 24, 2015
Love novotel
location,room,food
it good all just only one thing that the room too small and the hot water too hot . other it all the best i love to stay again .

Shirley T.
Singapore
January 24, 2015
Great Concierge Service
Concierge service
Truly value for money. The Concierge team was fantastic. Concerned that I may be late in getting to the airport, the concierge creatively helped me with my luggage across the busy roads of Bangkok, hailed a tuk tuk for me so that I could take a train to the airport! That's great service

THYE L.
Malaysia
January 23, 2015
Free tuk tuk :D happy with that because save $$$$$
Free tuk tuk , swimming pool and lounge

lee L.
Singapore
January 23, 2015
Good service and value for money
1) the friendly of the staff and the heart to serve 2) the price is competitive 3) room & location
Excellent

Chen K.
Taiwan
January 22, 2015
fantastic
luxury, clean, convenient
awesome place with so nice service. Hard to find another hotel better than here. The best thing here is the city view.

PEI W.
Singapore
January 22, 2015
Good location, clean room
Location, room cleanliness, helpful staff
Best location for avid Platinum mall shoppers. It is also near to the Palladium mall (good for night market), Big C Super Centre and Central World (less than 10mins walking distance). Nearest BTS station: Chit Lom (within 10-15mins walking distance) Room was pretty clean and comfy, except for the air-con function. The temperature control doesn't seem to work and we have to keep turning on and off the switch to adapt to the coldness. Other issues are the lack of mirror and dim-ness in the room. Overall, I'll recommend this hotel to travelers who loves shopping in Platinum Mall and Pratunam market.

Carole S.
Singapore
January 21, 2015
too perfect!
location, overall hotel condition, price
Perfect. There's free wifi. Welcome drinks. Best of the best is the hotel location! We did everything from shopping, to 4 faced buddha temple, supermarketing..all by FOOT! There's a Starbucks right below, Macdonalds , 7-11. Hotel room is new looking. Broad spacious corridors. Thumbs up. A must-stay hotel for Shoppers!!!

Qiujie X.
Singapore
January 21, 2015
Great location n comfort stay
Location, staff friendliness, room
Located next to platinum mall so it's great for shoppers. Hotel room is clean and staff can communicate well in English. You will never go hungry as there are many eating places to go till late.

Cai Y.
Malaysia
January 21, 2015
great stay at Novotel
Location, cleanliness and staff's service

Rolan C.
Philippines
January 20, 2015
3 C's
Convenience comfortable clean
Lovely