arrow-up-icon Earn points on your existing loyalty program!
Back to hotel info

Excellent 8.5
Based on 4727 reviews

Recent customer comments

Filter by traveler type
Excellent



based on 4727 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Leonard T.
Singapore
May 29, 2016
Great Location!
The number 1 selling point of this hotel is its location. Conveniently located at the heart of shopping paradise of Bangkok. Once the link bridge is operational, tourists can easily commute by foot under shelter (away from the smoke, fumes, dust and heat from walking along busy roads) to Central World, Big C. The current hotel rate is already a bit pricey, I hope that it will not go up any further in the future. Staff is friendly, especially the concierge. Room is decent size, and clean. I simply hope that there is a value for money massage place nearby.

Ming-Hok L.
Singapore
May 29, 2016
Great shopping and food
Convenient location for shopping and food. Staff were very friendly and helpful. Room is clean and spacious.

Pyi H.
Myanmar
May 28, 2016
Short of some bath accessory
We didn't receive enough bath accessory such as tooth brush . We have to request it everytime.

Jaslyn N.
Singapore
May 28, 2016
Nice hotel with good location
Hotel room is big with a see through bathroom. The hotel is conveniently located just above the Platinum Fashion Mall. Central world shopping centre is about 5 mins walk from the hotel. Connected by a skywalk from Central World, it is quite a easy walk t ok reach Siam paragon/square one as well. The hotel provides one way tuk tuk to a few other location as well. Pratunam market is opposite the hotel. For a first timer in Bangkok, this has been a great hotel to stay in.

Sarah L.
Malaysia
May 27, 2016
Excellent location
The room is clean,great ambience, location is great. Right beside platinum mall, food store is near by, very near to central mall too

Tan S.
Singapore
May 26, 2016
Crowded hotel and but great location
Good points - Excellent location, walking distance to all major attractions - Clean room, nice view from the small bar - Most of the staff are friendly Bad points - Require to 2 elevator trips to reach your room (From ground floor to lobby and from lobby to room) - Crowded. Too many guests in the hotel. - Lastly, breakfast is not that fantastic as there are too many guests dining together, feels more like a fastfood restaurant. Advice: Do not get the corner rooms as they are smaller.

Choy J.
Singapore
May 25, 2016
Bangkok shopping
Good location as platinum mall is just right beside the hotel

Kaung Z.
Myanmar
May 24, 2016
Novotel Partunam
Nice stay there.

SYAHIDAH Y.
Singapore
May 24, 2016
Stellar Service
Staff remembers me by name and were really helpful

Edwin N.
Singapore
May 24, 2016
roooms
I have booked for 2 standard king bed room and however wad told by the front desk staff upon check in that all standard rooms in hotel are corner rooms so I accept that. Though I prefer not to hv corner rooms. Bit I found out and saw for myself that there are king standard rooms next to mine which are hon corner rooms. What is this???