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Excellent 8.5
Based on 4715 reviews

Recent customer comments

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Excellent



based on 4715 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Kimmy Y.
Malaysia
December 24, 2014
Execellent location
Location and room
If you are not under budget, Novotel Platinum is the best hotel to stay if shopping is on your list. Located just above Platinum Mall and in the middle of other shopping areas/ malls (Pratunam market, Central Mall, Big C Supermarket) BTS Chit Lom is about 5mins walk using skybridge at the Central Mall. Lots of eateries in the area near the hotel as well. Big room and bathroom. Friendly staff and very helpful as well. Was given a complimentary cake for our honeymoon

Yvonne L.
Singapore
December 24, 2014
Nice hotel and good location for shopping
Location/room comfort and value for money

Anna S.
Singapore
December 24, 2014
wifi problem
service, location
The hotel claim free wifi in room... it does not auto connect and was quite difficult to get in too.

POH H.
Singapore
December 23, 2014
very good
location, clean room, friendly staffs
location, clean room, friendly staffs

NEW H.
Malaysia
December 22, 2014
Novotel pratunam
Location, breakfast, service level

Bon N.
Singapore
December 21, 2014
Mr
Location
Good

Karin L.
Singapore
December 21, 2014
Shopping Trip to Bangkok
Location, clean room and helpful staff
Good, pleasant. The room I have unfortunately the aircon seems not working right. Even I turn off the aircon, it seems to have aircon and the temperature knob is also not working. The breakfast menu needs to be improved. I stayed four days there and the four days breakfast is the same and there is not many varieties, should be able to have more varieties and change the menu every 2 days. Other than that, the rest of the hotel is good.

Ong G.
Singapore
December 21, 2014
clean room, friendly staff, excellent service
clean room, friendly staff, excellent service
clean room, friendly staff, excellent service

Ong G.
Singapore
December 21, 2014
clean room, friendly staff, excellent service
clean room, friendly staff, excellent service
clean room, friendly staff, excellent service. We love it

Chun K.
Malaysia
December 20, 2014
check in counter staff not so friendly
location
Pleasant