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Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi, Pratunam, Bangkok, Thailand 10400

Recent customer reviews

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Excellent

8.5

based on
4371 reviews

3844 reviews in English

Value for Money
8.2
Location
9.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (4371)
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Cindy O. Couples Malaysia, August 23, 2014
overall a very satisfied customer

location , comfortable and convenience
9.7
We had a wonderful experience with this hotel. Definitely back again to this hotel when we were back to Bangkok. The room was comfortable and were facing the busy streets. We were staying at 20th floor. It's quiet and comfy. The only pros is this hotel does not have the optipn to choose for smoking room where my husband need to go to its balcony to have a puff. Well it's not a big problem for us anyway. Had a pleasant stay..will back here again when we visit Bangkok. Definitely intro to my friends who are coming too. The rate of the hotel is moderate price range too.
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Soo H. Solo travelers Singapore, August 23, 2014
good location

convenient location
7
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Ng F. Business travelers Singapore, August 22, 2014
No Smoking Room but I'm a smoker

Location, Room Condition, Value
9.7
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Li X. Couples Singapore, August 22, 2014
nice hotel

good location. nice hotel and very clean and big room have nice view
10
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Chi W. Families with older children Macau, August 21, 2014
Good

convenient, neat and comfortable
9.3
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Ong D. Groups Singapore, August 19, 2014
Clean and new hotel

Comfortable bed, clean room and good location
10
Superb and value for money.
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Kenneth T. Groups Singapore, August 18, 2014
Great location with friendly staff

Great location, good customer service. Clean hotel.
8.7
Near to perfect but however their in room dining was a little disappointing. They were hard to call and the person who pick up the call can be improve and better train in English.
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Gan T. Business travelers Malaysia, August 18, 2014
Business + Travel

Comfy, Strategic Location, Caring Staff
9.7
Everything (room, breakfast, location...erc) is so well, and staffs are super duper caring. But 2 less satisfying issues are long checking time and bad Wi-Fi in both hotel room and common area. Business traveler who relies on Wi-Fi to take note.
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Chin C. Couples Taiwan, August 18, 2014
It's worth

Good relaxing comfortable
10
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Theam Y. Couples Malaysia, August 18, 2014
Superb location

Location, breakfast and facilities
9.7
Superb location, very convenient for dining, shopping and taking public transportation in Bangkok city.
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