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Excellent 8.5
Based on 4736 reviews

Recent customer comments

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based on 4736 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Michelle C.
December 14, 2014
front line staffs
The bell boys were very friendly and informative. The location of the hotel is great. Rooms are very clean.
Upon the arrival, at the counters staffs were not friendly and sounded irritated by me asking more questions.

December 14, 2014
Shopping & Convenient
1. Locate near platunam, convenient for those who want to shop around. 2. Other famous shopping mall are just walking distances. 3. Room are spacious enough.
Great and Enjoy it

Huiru X.
December 14, 2014
Best hotel for shopping at Platinum
Location near shopping district; Very clean & spacious; Friendly & helpful staff
Enjoyable stay. However, my relative staying in another room lost her comb & eye mask. Location is not near bts.

colin F.
December 12, 2014
location was good
1. location 2. location 3. location
the rooms are good and location was the best of it all

Rodney C.
December 10, 2014
spacious rooms with excellent location
location, location, location
This is our 2nd time at Novotel Pratunum and we will definitely come back again! The location is superb; having many shopping areas at just a stone's throw away! Room is big, clean and spacious. The staff even helped us when we could not figure out the settings for our Thai Sim card that we bought. They helped contact the call centre to get instructions and was very nice about it. The hotel provides free WiFi so the staff could have ignored our request but they didn't! Can't wait to come back again for a truly enjoyable stay!

Ng W.
December 10, 2014
Commendable service
Location, Service and Cleanliness
Stay at Novotel was indeed comfortable and pleasant. The room was clean and facilities were adequate. Value added services from such as weighing scales ( for luggage), Tuk tuk Services to nearby places and great service from the basement lobby. The staff were very helpful and polite, even helped to call for appointment for massage services out of town. Great location, would definitely come back! Check in was fast too!

Lucinda K.
December 10, 2014
Excellent Hotel at Excellent Location
Its prime location, high quality standard rooms, modern simple design
It was an excellent stay although it was only for 1 day, the location is very prime, next to Platinum Shopping Centre, excellent for those shoppers mania, however, the entrance is a bit troublesome, as you have to take a lift to go to reception. and the traffic jam on the main road, it took us almost 1.5 hrs from the Airport to the hotel. But hey, that's the result of being in the prime area.

Seah Y.
December 09, 2014
nice room
pool room space
comfty room with big corridor.

Kheng T.
December 09, 2014
The most ideal location to stay for shoppers!
location and convenience, easy for cab drivers to find, centralised to most places. excellent service by staff, and very clean comfy rooms with wonderful beds that give a good nights rest

December 08, 2014
Great Location, Great Staff Performance
Great Location, Comfort Room, Very good staff performance
Have been staying at Novotel Bangkok Platinum Pratunam for few times. The main reason stay at GLOW is the location at the center of Pratunam. Very easy access to anywhere around Pratunam. Comfort room and very good staff performance.