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Excellent 8.5
Based on 4784 reviews

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Excellent



based on 4784 reviews
  • Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 7.7

NG P. from Malaysia
Couples
Stayed 2 nights in August 2014
My second time with this hotel. Great!
Location location location
As expected, nice and comfortable.
Reviewed December 25, 2014

Kimmy Y. from Malaysia
Couples
Stayed 5 nights in December 2014
Execellent location
Location and room
If you are not under budget, Novotel Platinum is the best hotel to stay if shopping is on your list. Located just above Platinum Mall and in the middle of other shopping areas/ malls (Pratunam market, Central Mall, Big C Supermarket) BTS Chit Lom is about 5mins walk using skybridge at the Central Mall. Lots of eateries in the area near the hotel as well. Big room and bathroom. Friendly staff and very helpful as well. Was given a complimentary cake for our honeymoon
Reviewed December 24, 2014

Yvonne L. from Singapore
Couples
Stayed 3 nights in December 2014
Nice hotel and good location for shopping
Location/room comfort and value for money
Reviewed December 24, 2014

Anna S. from Singapore
Families with young children
Stayed 2 nights in December 2014
wifi problem
service, location
The hotel claim free wifi in room... it does not auto connect and was quite difficult to get in too.
Reviewed December 24, 2014

POH H. from Singapore
Couples
Stayed 3 nights in November 2014
very good
location, clean room, friendly staffs
location, clean room, friendly staffs
Reviewed December 23, 2014

NEW H. from Malaysia
Business travelers
Stayed 2 nights in December 2014
Novotel pratunam
Location, breakfast, service level
Reviewed December 22, 2014

Bon N. from Singapore
Families with young children
Stayed 5 nights in December 2014
Mr
Location
Good
Reviewed December 21, 2014

Karin L. from Singapore
Solo travelers
Stayed 4 nights in December 2014
Shopping Trip to Bangkok
Location, clean room and helpful staff
Good, pleasant. The room I have unfortunately the aircon seems not working right. Even I turn off the aircon, it seems to have aircon and the temperature knob is also not working. The breakfast menu needs to be improved. I stayed four days there and the four days breakfast is the same and there is not many varieties, should be able to have more varieties and change the menu every 2 days. Other than that, the rest of the hotel is good.
Reviewed December 21, 2014

Ong G. from Singapore
Couples
Stayed 4 nights in July 2014
clean room, friendly staff, excellent service
clean room, friendly staff, excellent service
clean room, friendly staff, excellent service
Reviewed December 21, 2014

Ong G. from Singapore
Couples
Stayed 4 nights in July 2014
clean room, friendly staff, excellent service
clean room, friendly staff, excellent service
clean room, friendly staff, excellent service. We love it
Reviewed December 21, 2014