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Excellent 8.5
Based on 4664 reviews

Recent customer comments

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Excellent



based on 4664 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

6.7 Yin H.
Malaysia
October 31, 2014
Near to Platinum Mall
Location, Comfort & Convenience

7.7 E L.
Singapore
October 31, 2014
good location
location, nice breakfast
Good location with most of the shopping attractions at a stone throw away. Nice breakfast. Only downside is the standard rooms are abit small

8 kyukwon C.
South Korea
October 31, 2014
it was bit expensive
nice room and cozy deco

9.3 Bee T.
Singapore
October 30, 2014
Meet Expectation
Location
Good location, in centre of shopping areas. Pleasant breakfast. Generally all is up to standard. However, have booked executive twin and superior twin, didn't expect both to be of same size. Paid for extra bed in executive room as I remembered reading somewhere that extra bed not available for superior rooms. But turns out that extra bed can be added for superior room which could have cost lesser.

9.7 Eranio S.
Philippines
October 30, 2014
Sleeping in fashion
Rooms, staff, and location. Your woman will definitely love this place because it's right on top of the Platinum Fashion Mall!
Exhausting downstairs but relaxing upstairs. We shopped all afternoon then had a great dinner at The Square before taking a good night sleep at the comfort of our room.

10 Susan C.
Singapore
October 30, 2014
Fantastic hotel, excellent choice for shopaholics!
Location, service, top notch overall standard!
It was a great stay for me & my husband. Location of the hotel was superb and service was great! Only small problem was its distance to the nearest BTS station (about 10 mins walk away) but cabbing around in BKK is relatively cheap so this helps to make up for it. Will definitely stay at this hotel again when we return to BKK!

9 Eugene N.
Singapore
October 30, 2014
Good hotel, value for money
Room size, Room feel and Hotel Staff
It was a really pleasant stay at this hotel. Staff is very friendly the moment we arrive at the hotel. The first moment I step into the room, there is a really good vibe with the room space and design. Room and Toilet are both very clean. Location wise, the hotel is conveniently located right on top of platinum fashion mall although the nearest BTS will take around 7 min stroll. Upon departure, they even allow us to check out late at 2pm. The lobby staff even help us grab a cab and went as far as to ensure the cab driver turn on their meter before the cab is allowed to drive off. Very good experience overall.

10 Elizabeth T.
Singapore
October 29, 2014
Everything was good!
Location, cleanliness, and staff were polite
Everything here was really good, the location was very convenient (for shopping), breakfast was good, and all the staff were very polite.

8.7 ANGELI T.
Philippines
October 29, 2014
Great Shopping Isetan & Platinum Mall,SiamParagon
perfect walking distance to malls,food,good service & big rooms
The hotel is walking distance to shopping malls,platinum mall is beside it, 5 minute walk to Isetan and Centralworld, opposite Big C supermarket, walk or tuktuk to Siam Paragon and MBK. Starbucks and McDo below the hotel. Good value for money. Wayo the F&B manger was able to fix our food problem. traffic is 1-1.5 hours during rush hour.

8 Mi L.
China
October 29, 2014
Good location
Good location, nice room, friendly staff
Novotel hotel is in a good location, upstairs of the platitume mall, can take the hotel escalator to shopping mall directly. Hotel room is nice,staff is friendly