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Excellent 8.5
Based on 4670 reviews

Recent customer comments

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based on 4670 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

9 Eugene N.
October 30, 2014
Good hotel, value for money
Room size, Room feel and Hotel Staff
It was a really pleasant stay at this hotel. Staff is very friendly the moment we arrive at the hotel. The first moment I step into the room, there is a really good vibe with the room space and design. Room and Toilet are both very clean. Location wise, the hotel is conveniently located right on top of platinum fashion mall although the nearest BTS will take around 7 min stroll. Upon departure, they even allow us to check out late at 2pm. The lobby staff even help us grab a cab and went as far as to ensure the cab driver turn on their meter before the cab is allowed to drive off. Very good experience overall.

10 Elizabeth T.
October 29, 2014
Everything was good!
Location, cleanliness, and staff were polite
Everything here was really good, the location was very convenient (for shopping), breakfast was good, and all the staff were very polite.

October 29, 2014
Great Shopping Isetan & Platinum Mall,SiamParagon
perfect walking distance to malls,food,good service & big rooms
The hotel is walking distance to shopping malls,platinum mall is beside it, 5 minute walk to Isetan and Centralworld, opposite Big C supermarket, walk or tuktuk to Siam Paragon and MBK. Starbucks and McDo below the hotel. Good value for money. Wayo the F&B manger was able to fix our food problem. traffic is 1-1.5 hours during rush hour.

8 Mi L.
October 29, 2014
Good location
Good location, nice room, friendly staff
Novotel hotel is in a good location, upstairs of the platitume mall, can take the hotel escalator to shopping mall directly. Hotel room is nice,staff is friendly

9.7 QUAH C.
October 28, 2014
Excellent choice
Room is very clean, value for money, hotel location is very convenient.

8 Ng G.
October 28, 2014
Big room
location,new hotel,nice room
This hotel was new with nice room,comfortable,friendly staff.

7.7 Ng G.
October 28, 2014
Great hotel
nice room,clean,friendly staff
This hotel was good with the location,room are big and comfortable.

7.7 Ng G.
October 28, 2014
Good location
Near Platinum Fashion mall,clean and friendly staff
Hotel was good,location was fantastic which i like it.Breakast still can be improved.

7.7 Agnes L.
October 28, 2014
My 2nd time staying in this hotel. More to come..
Service, Cleanliness, location

8 Png J.
October 27, 2014
never fails to delight
location, friendly staff, attention to detail
We came, and left and we are missing the hospitality of the staff already. We stay here often and its truly a delight. We'll be back soon.