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Excellent 8.5
Based on 4661 reviews

Recent customer comments

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based on 4661 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.0
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

8 Yuen C.
October 24, 2014
Comfortable stay & good location
Comfort, location, value for money
I like the comfort of the bed, the hotel is located conveniently near major shopping malls. Great location for shopping trip. 2 things I dislike about the room is (1) lack of mirrors. The only mirror provided is in the toilet for standard rooms. (2) the lights in the room are too dim.

10 PY S.
October 24, 2014
Gd & clean
Location, cleanliness & design
It was a gd stay overall. Found the rooms too dim though.

9.3 Wee S.
October 24, 2014
Good location, Helpful staffs & Nice Breakfast buffet
I would strongly recommend this hotel to friends!

10 Alvin F.
October 24, 2014
Great hotel
Location, service , ambiance
Love the hotel

9.3 Loo L.
October 23, 2014
location, staff, comfort
Stayed at Novotel plantinum hotel for 3D2N. The hotel was conveniently located and clean. Staffs were helpful and friendly.

7.7 Ong V.
October 23, 2014
Review of novotel
Good location, Good staff service, moderately clean
Initially I was displeased becoz the hotel had given me a corner room and the bed was very near to the door as I had checked in late and the hotel was experiencing full occupancy. However we had went to the front desk and very fortunately we had met this staff named Zusi and she was very helpful in helping to arrange a room upgrade the next day and had reserved a better room location for us. I would like to extend my compliments to Zusi as she had really gone the extra mile for me and we are very appreciative of her service.

8.3 Jek T.
October 22, 2014
Good location, friendly staff, shopping
Overall it was great but the breakfast can be improved further

9.7 Marcus S.
October 22, 2014
Comfortable, Convenient & Pleasant Stay
Location, Comfort & Service
It was an overall pleasant stay, Good service rendered by staff who were also helpful. Comfortable beds and an interesting toilet experience too. Hotel itself sits atop of a shopping mall, though it's opening hours are fairly standard. It's also surrounded by a night market and near an IT style mall.

9 Shemaiah T.
October 22, 2014
good location and room was clean and comfortable..
cleanliness, location and comfort of room
Room was clean and comfortable and location was good

8.7 WENDY O.
October 22, 2014
Clean, convenience and comfortable