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Excellent 8.5
Based on 4673 reviews

Recent customer comments

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based on 4673 reviews
  • Hotel Condition/Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Staff Performance 8.6
  • Value for Money 8.2
  • Food/Dining 7.7

7.7 Hock L.
October 06, 2014
Ideal stay if you are mainly shopping in Bangkok
Great location, cozy room, friendly staff
Step out turn right and walk down the street you have Central World (Big C is opposite), and the Siam station connected walkway to Siam Square, Siam Centre and Siam Paragon. Otherwise Pratunum market is just across the road with the affordable massage places there too. And there's escalator to get to Platinum Fashion Mall. Starbucks,7-11, a 24-hour Macdonalds and there's a Breadtalk downstairs too. Hotel room is clean and comfortable, you can watch TV while showering with the see-through glass panel. Can opt to lower the screen if you need some privacy. Lights slightly dim for me but that's not a big issue. Polite and helpful staff. It's worth a stay.

9.3 John H.
October 06, 2014
Excellent Hotel
Comfort, Room size and location
Nice clean room with good view over the city. Central location with easy access to shops and dinning Very comfortable room with good bed

7.3 Phui Y.
October 05, 2014
Clean Room
Clean Room.
Its a nice pleasant stay at Novotel. Nice room. Clean room. Things are good except for the massage. Went for the massage that's situated at level 9 where the pool is. We went for our aloe vera massage, only to realise that Novotel Spa doesn't have proper rooms for privacy. The guests are placed on massage beds that are divided by drawn curtains. They should have something better than that. Other that this, the stay was pleasant.

7.3 Jiahui C.
October 05, 2014
Mid size hotel located in a strategic location
location, cleaniness, staff performance
Hotel is located in a very strategic and excellent location, starbucks directly below the hotel operating till 10pm BKK time, macdonalds just round the corner operating 24 hrs. Hotel is directly opposite Amari Watergat hotel, those that are using the Amari tailors will be of total convenience. Hotel is directly beside Platinum Mall, a full fledge shopping complexe which will at least take you 2-3 days to complete shopping the whole building. Moving on to hotel rooms, clean and of the correct size, frankly i prefer more compact hotel room. conceige is on 1st floor, check in reception is on 6th floor, rooms running from 10-25 floor. Finally, I would recommend this hotel, but do take note that pricing should be on the higher end of the 4 stars hotel.

6.7 chua C.
October 05, 2014
location is superb for shoppers
location, quite comfy and convenient
Poor breakfast dining experience. All three days breakfast food variety are 90% the same.

9.3 Serene Q.
October 04, 2014
Shopping heaven
Location,street food and shopping
Superb,thumbs up on their customer service at front desk. Efficient and always with a smile,my favourite girl Nestie has an excellent customer service. Very convenient for traveller who loves shopping,just right next to the hotel are wholesale shopping mall.

7.7 Yin K.
October 04, 2014
Perfect place to stay for shoppers.
Location, staff hospitality and breakfast selection
Satisfactoy stay

7.7 Peter C.
October 04, 2014
Highly recommended
the staff, the cleanliness, the location
Highly recommended!

United States
October 04, 2014
Good location good value
location food staffs

8.3 Jessica L.
October 04, 2014
Good location
location, friendly staffs and nice rooms
my overall stay was perfect. Room was good, friendly staffs and nice breakfast