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Excellent 8.5
Based on 4715 reviews

Recent customer comments

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based on 4715 reviews
  • Hotel Condition/Cleanliness 8.9
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for Money 8.1
  • Food/Dining 7.7

Sin L.
Hong Kong
April 23, 2016
Perfect location
10 mins walk to airport link station Chicken rice across the road 10 mins walk to Centra World and Big C!

jacline K.
April 22, 2016
Perfect location in platinum and big rooms
The concerige and front desk give excellent service. The duty manager ( young and fair gentlemen) is very hospitable and accommodating to our request. The concerige staff remember us everytime we returned on a visit. Only the breakfast was Abit boring and limited. Nevertheless, I feel safe staying in this Hotel.

Su T.
April 22, 2016
Location is excellent

Khoo K.
April 20, 2016
Easy access & convenient
This not the first time staying at Novotel, the services are good & the cleanliness is still maintaining. Of course the best location for shopping ...

dinh D.
April 19, 2016
Very good

Myint K.
April 19, 2016
Great view! Buzzling location!
Delicious breakfast, prompt service rendered by ground staff and reception staff, even housekeeping staff arrived promptly to our request. Within walking distance to malls and supermarket! And opposite pratunam market and beside platinum mall. Overall a great stay!

Myint K.
April 19, 2016
Great location and free tuk tuk service
Need I say more? This was the best stay I have had in Bangkok! International Breakfast was delicious! Sauces were readily available ! Wide variety of street food to choose from! Malls everywhere, transport was readily available! And I especially appreciate how the lobby staffs were always so sincere and helpful in providing directions and most cost saving transportation to choose from! Excellent service and great smiles! Truly deserving for its exceptional reputation ! Great job

jen W.
April 18, 2016
Very good location

Abrial L.
April 17, 2016
Great location and accommodative staff
Very good experience with this hotel this time round and staff has been extremely accommodative with early check in and late check out

Chen C.
April 16, 2016
Great location
Great location, for shopping, for food, and the room is spacious, it's nice to stay there