Back to hotel info

Excellent 8.5
Based on 4781 reviews

Verified traveler reviews

Filter by traveler type
Excellent



based on 4781 reviews
  • Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 7.7

Nicholas Y. from Malaysia
Groups
Stayed 3 nights in March 2016
Great Location with Great Staff and Foods
Best Shopping Hotels, foods trucks available at the hotel streets and very friendly staff.
Never fails me with their service. had my annual honeymoon almost every year. was very satisfied. loves how they occupied the space below with food trucks. loves the foodies as well. only transport was TUK TUK & Cab. surrounded with local stalls at night. so you won't feel hungry or boring if you are lazy to travel.
Reviewed March 25, 2016

NILO T. from Philippines
Couples
Stayed 2 nights in March 2016
Fantastic place
Good location
Memorable
Reviewed March 24, 2016

Jemmie Y. from Singapore
Couples
Stayed 4 nights in March 2016
Good location with friendly staff! Highly recommended.
very good location with walking distance to central world & siam paragon. very friendly staff at conceirge counter who meets the needs of the customer. I was upgraded to an executive suite as well. However, the only improvement required is the drainage system in the bathroom.
Reviewed March 24, 2016

Verene C. from Singapore
Families with young children
Stayed one night in March 2016
good location
location, clean and comfortable
2nd time staying here. Would be good if they have bathtub for double rooms.
Reviewed March 22, 2016

Shu Y. from Malaysia
Families with young children
Stayed 3 nights in March 2016
Comfortable stay for family with young children
We are family of 4 with 2 children (5&8years) 1st time stay in Novotel, we stay here for 3nites. We are allow to check-in to our room early on sun 12pm. Room was upgraded to deluxe room and on high floor. Complimentary welcome drink and daily buffet breakfast for 4 of us without extra charges. Location & cleanliness of the hotel is good. Take note that toothbrush, comb will only be provided upon request. We requested for extra blanket before we went out for lunch, it was place in our room when we return. Thanks all Novotel staff for great services, we enjoy our stay so much!
Reviewed March 22, 2016

Swee G. from Singapore
Groups
Stayed 3 nights in March 2016
Family Trip
We got a connecting room: 1 king and 2 singles (added 1 bed), this fits five comfortably.
Reviewed March 22, 2016

Mun C. from Singapore
Solo travelers
Stayed 4 nights in March 2016
Great location
Good service.
Reviewed March 21, 2016

Chang Y. from Singapore
Groups
Stayed 4 nights in March 2016
Good location
Good location, friendly staff & many eateries nearby
It was a great stay! Staff is very friendly and room is clean.
Reviewed March 21, 2016

Yong C. from Singapore
Groups
Stayed 4 nights in March 2016
Great Location
Comfort, location and cleanliness
Check in was a Breeze and great location.
Reviewed March 20, 2016

Choy Y. from Malaysia
Families with older children
Stayed 3 nights in March 2016
The location is very strategic.
1) location 2) buffet selection is good 3) cleanliness is good
I would say everything is good and we were very satisfied. But the taxi from hotel to airport wasn't good as the driver refused to use meter. We were only being told after we started the journey. I reckon hotel should help to control this from happening.
Reviewed March 20, 2016