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Excellent 8.5
Based on 4784 reviews

Verified traveler reviews

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Excellent



based on 4784 reviews
  • Cleanliness 8.8
  • Facilities 8.1
  • Location 9.2
  • Room Comfort/Standard 8.6
  • Service 8.6
  • Value for money 8.1
  • Food/Dining 7.7
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Mun C. from Singapore
Solo travelers
Stayed 4 nights in March 2016
Great location
Good service.
Reviewed March 21, 2016

Chang Y. from Singapore
Groups
Stayed 4 nights in March 2016
Good location
Good location, friendly staff & many eateries nearby
It was a great stay! Staff is very friendly and room is clean.
Reviewed March 21, 2016

Yong C. from Singapore
Groups
Stayed 4 nights in March 2016
Great Location
Comfort, location and cleanliness
Check in was a Breeze and great location.
Reviewed March 20, 2016

Choy Y. from Malaysia
Families with older children
Stayed 3 nights in March 2016
The location is very strategic.
1) location 2) buffet selection is good 3) cleanliness is good
I would say everything is good and we were very satisfied. But the taxi from hotel to airport wasn't good as the driver refused to use meter. We were only being told after we started the journey. I reckon hotel should help to control this from happening.
Reviewed March 20, 2016

Esther N. from Singapore
Groups
Stayed 2 nights in March 2016
Great stay!
Room is very comfortable, hotel is clean and location is good.
Room is very comfortable, hotel is clean and location is good. However, indication on bottles of water were not clear as which is complimentary and which is not. Hence, caused a confusion which resulted to us having to pay for it. Nonetheless, overall experience was great with very nice and helpful hotel staff, and awesome tuk tuk service. It would be great if there is also a pick up service for tuk tuk instead of just a drop off service.
Reviewed March 20, 2016

Theophilus R. from Malaysia
Couples
Stayed 2 nights in March 2016
Family
Good for Shopping
Reviewed March 20, 2016

Chloe S. from Singapore
Solo travelers
Stayed 3 nights in March 2016
Great experience
Rooms were new and clean, fantastic location just beside the malls. Will come back again!
Reviewed March 19, 2016

Pauline Y. from Singapore
Groups
Stayed 3 nights in March 2016
Comfort but there are room for improvement !
Comfort , clean , good location
The stay is comfortable, however it is very difficult to get taxi or tutu at the hotel despite requesting for help from counter at the lobby. They are too busy with others Travellers to help to call for taxi or tutu . The in balance massage 's service is good however the Safety QC need to be check as I have a fall while walking from the counter to the room . It was due to water leaked out from the steam bath and due to the lightening ,no one see the pool of water on the floor. The breakfast is normal fare .
Reviewed March 18, 2016

Ming L. from Malaysia
Couples
Stayed one night in January 2016
Value for money
Big n clean room, good location, friendly staff
Reviewed March 17, 2016

Low H. from Malaysia
Families with young children
Stayed 2 nights in March 2016
Good location n convienent
Good location n convienent to shop at platinum mall
Reviewed March 17, 2016