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Novotel Bangkok Platinum Pratunam

220 Petchaburi Road, Ratchathewi, Pratunam, Bangkok, Thailand 10400

Recent customer reviews

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Excellent

8.5

based on 4551 reviews

4002 reviews in English

Value for Money
8.2
Location
9.2
Staff Performance
8.6
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.6
Food/Dining
7.7
All reviews (4551)
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Aron S. Couples Singapore, October 21, 2015
First Time Stay.

the location, free transport to bts and nearby shopping center
9.3
The hotel was ideally located at the heart of pratunam. Beside is the platinum shopping mall. Just few min walk to central world and across the overhead bridge is the pratunam market.
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Molyka C. Families with young children Cambodia, October 20, 2015
It's good for location and service

clean, location and service
9.3
had a great time with family.
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Theresa L. Solo travelers Singapore, October 19, 2015
Great location with great staff

location, staff, cleanliness
8.3
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Sophia L. Couples Singapore, October 19, 2015
Great location. Clean room and good view.

Location. Cleanliness. Good concierge service.
9.3
Wonderful. Will definitely make this hotel my choice whenever I visit Bangkok.
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Rishi L. Solo travelers Australia, October 18, 2015
Ff

Fdr
7.7
Good very good for price
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Lee P. Groups Singapore, October 18, 2015
Excellent location

Good location, friendly staff, clean rooms
10
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Liew C. Couples Singapore, October 17, 2015
Friendly staff

Good location, friendly staff and nice room
10
I would like to said excellent, expecially the primer floor staff like Mr Tam and I would like to said excellent, expecially the primer floor staff like Mr Tam and other they are so friendly to us and the room and food is nice too..I will be back soon✌✌
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Heng K. Families with older children Malaysia, October 17, 2015
Hotel with superb location for families

Superb Location, Near both shopping and food
9
Stayed with my family of 5. We got 2 rooms connecting with extra bed. The rooms are clean and bright, good selections of tv channels as well. Breakfast offered is good however the selections are the same everyday( at least during my 4 nights stay). They have a special vegetarian corner set up during the vegetarian week which is good for vegetarians. The location is of course superb as it is linked to Platinum Fashion Mall, night time there is also night market just across the street at Paladium. Early morning you can shop at the morning market.Hence, pretty much 24hr shopping just around the hotel! The hotel however is not near BTS but there is free tuk tuk service to the nearest bts stations. However, the roads are very jam during peak hours.
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Heng K. Families with older children Malaysia, October 17, 2015
Perfect hotel for shopping and food

Location near food and shopping with friendly staffs
8.7
Stayed with my family of 5. We got 2 rooms connecting with extra bed. The rooms are clean and bright, good selections of tv channels as well. Breakfast offered is good however the selections are the same everyday( at least during my 4 nights stay). They have a special vegetarian corner set up during the vegetarian week which is good for vegetarians. The location is of course superb as it is linked to Platinum Fashion Mall, night time there is also night market just across the street at Paladium. Early morning you can shop at the morning market.Hence, pretty much 24hr shopping just around the hotel! The hotel however is not near BTS but there is free tuk tuk service to the nearest bts stations. However, the roads are very jam during peak hours.
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Lum Z. Families with young children Singapore, October 17, 2015
family yearly trip

shopping area.great breakfast. spacious room
6.3
The massage in the hotel was horrible.room is cramp. ..no music at first den after that they on the music. ..the speaker was in a v bad condition..the clothes on the bed is oily and rough.the massage therapist r so rough and the massage rythme is so rush.the room is connected to the the bathroom..hear people scream singing and bathing. The hotel room carpet is so dusty and dirty ..nv vaccum daily as we stay there for 3nites.the cleaner didn't bother to clear away the boxes I throw.didn't bother to wipe the toilet floora too.toilet nv provide toothbrush...cotton buds.
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